Chicago · Official inspection records

POTBELLY SANDWICH WORKS

959 W DIVERSEY PKWY · Chicago, IL 60614

Restaurant

Chicago Department of Public Health reports Pass with Conditions for POTBELLY SANDWICH WORKS on .

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Latest inspection

Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass
Recorded citations
5
Source risk category
Risk 1 (High)
Inspection ID
2631763

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 21

    PROPER HOT HOLDING TEMPERATURES - Comments: NOTED APPROXIMATELY 5 LBS COOKED MEATBALLS IN A HOT HOLDING UNIT AT IMPROPER TEMPERATURES OF 110.7F, 112.4F. ALL DISCARDED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

  • 22

    PROPER COLD HOLDING TEMPERATURES - Comments: NOTED THE FOLLOWING TCS FOODS HELD AT IMPROPER COLD HOLDING TEMPERATURES IN TWO COOLERS. SLICED BEEF AT 46.7, HAM AT 44.6F AND CHICKEN SALAD AT 51.6F. ALL TCS FOODS FOUND IN COOLERS DISCARDED. PRIORITY VIOLATION. SEE THE ABOVE VIOLATION #21 FOR CITATION.

  • 33

    PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: NOTED TWO PREP LINE ONE DOOR COOLERS UNABLE TO MAINTAIN ADEQUATE TEMPERATURES. ONE COOLER FOUND AT 44.2F WITH BEEF AT 46.7F. THE OTHER COOLER NOTED AT 55.2F WITH CHICKEN SALAD AT 51.6F. BOTH COOLERS TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED, MAINTAINS A TEMPERATURE OF 41F OR BELOW AND C.D.P.H CONTACTED FOR RE-INSPECTION AND TAG REMOVAL. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST NOT USE PLASTIC CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS UNDER THE REAR PREP TABLE AND INSIDE THE WALK-IN COOLER.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: WALL AT THE HOT HOLDING UNIT WITH CHIPPING/PEELING PAINT, PLASTER. INSTRUCTED TO REPAIR TO BE SMOOTH AND CLEANABLE.

Official inspection record

Inspection history

Chicago publishes inspection reports dating back to 2010. The city changed its procedures on July 1, 2018.

Canvass Re-InspectionPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass Re-Inspection
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
2617580

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 2

    CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NO CERTIFIED FOOD MANAGER ON SITE WHILE TCS FOODS WERE BEING PREPARED AND SERVED(SOUP, CHICKEN). INSTRUCTED TO HAVE A CFM ON SITE AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED AND SERVED. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.

CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
7
Source risk category
Risk 1 (High)
Inspection ID
2617117

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

Recorded violations

  • 2

    CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NO CERTIFIED FOOD MANAGER ON SITE WHILE TCS FOODS WERE BEING PREPARED AND SERVED(SOUP, CHICKEN). INSTRUCTED TO HAVE A CFM ON SITE AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED AND SERVED. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.

  • 3

    MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: NO EMPLOYEE HEALTH POLICY PROVIDED ON SITE. MUST PROVIDE VERIFICATION FOR EACH EMPLOYEE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-010. CITATION ISSUED.

  • 5

    PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: NO VOMIT AND DIARRHEA CLEAN UP KIT AND PROCEDURE ON SITE. MUST PROVIDE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-005. CITATION ISSUED.

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED WATER TEMPERATURE AT HAND WASHING SINK IN TOILET ROOM AT 130F. A HANDWASHING SINK shall have maximum hot water temperature of 120F through a mixing valve or combination faucet. PRIORITY FOUNDATION VIOLATION. 7-38-030(C). CITATION ISSUED.

  • 57

    ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: OBSERVED FOOD HANDLER TRAINING CERTIFICATES ARE INCOMPLETE. MUST PROVIDE FOOD HANDLER TRAINING FOR ALL EMPLOYEES.

  • 60

    PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATION NOT CORRECTED FROM 6-3-2024, REPORT #2595582. #58-OBSERVED MISSING ALLERGEN TRAINING CERTIFICATES ON SITE. INSTRUCTED ABOVE THAT ALL CITY OF CHICAGO CERTIFED FOOD SERVICE MANAGERS MUST OBTAIN FOOD ALLERGEN TRAINING CERTIFICATE. PRIORITY FOUNDATION VIOLATION. 7-42-090. CITATION ISSUED.

  • 61

    SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC - Comments: SUMMARY REPORT NOT POSTED IN PLAIN VIEW OF ESTABLISHMENT'S CUSTOMERS FROM 6-3-2024, REPORT #2595582. MUST POST RECENT SUMMARY REPORT VISIBLE TO THE PUBLIC AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-42-010(B). CITATION ISSUED.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
8
Source risk category
Risk 1 (High)
Inspection ID
2595582

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

Recorded violations

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HANDWASHING SIGNS OR POSTERS NEAR HAND WASHING SINK IN THE UNISEX EMPLYEES/CUSTOMERS WASHROOMS. MUST PROVIDE AND MAINTAIN.

  • 36

    THERMOMETERS PROVIDED & ACCURATE - Comments: VISIBLE AND WORKING THERMOMETER NEEDED AT THE FRONT LINE 2-DOOR COOLER. MUST PROVIDE AND MAINTAIN.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED DIRT AND DEBRIS IN THE INTEROR CONTACT SURFACES OF MILK COOLER. MUST CLEAN AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED CLUTTER AND UNNUCESSARY ITEMS IN REAR STORAGE ROOMS. MUST REMOVED CLUTTER CLEAN AND ORGANIZE ROOM.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DIRT AND DEBRIS ON FLOOR UNDERNEATH REFRIGERATION UNUTS FOOD STORAGE SHELVING IN REAR OF PREMISES. MUST CLEAN AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED PEELING PAIN ON WALL BEHIND WATER TANK IN REAR OF PREMISES. MUST REPAINT AND MAINTAIN.

  • 56

    ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED MECHANICAL REGRIGERATION NOT WORKING IN BOTH UNISEX WASHROOMS. MUST REPAIR AND MAINTAIN.

  • 58

    ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED CERTIFIED FOOD SERVICE MANAGER ON SITE WITHOUT THE ALLERGEN TRAINING CERTIFICATE. INSTRUCTED ABOVE THAT ALL CITY OF CHICAGO CERTIFED FOOD SERVICE MANAGERS MUST OBTAIN FOOD ALLERGEN TRAINING CERTIFICATE.

Complaint Re-InspectionPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Complaint Re-Inspection
Recorded citations
7
Source risk category
Risk 1 (High)
Inspection ID
2577510

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 1

    PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: PERSON IN CHARGE AT THE TIME OF THIS INSPECTION DOES NOT HAVE A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE. PRIORITY FOUNDATION VIOLATION.

  • 2

    CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE DURING THE INSPECTION WHILE TCS FOODS ARE BEING PREPARED/SERVED OR A VALID CERTIFICATE POSTED ON THE PREMISES. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED.

  • 45

    SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: 4-903.11(A;C)-- ALL STORED ITEMS THROUGHOUT THE REAR HALLWAY STORAGE ROOM MUST BE ELEVATED FROM THE FLOORS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: NEWLY INSTALLED TILES ABOVE THE WALK-IN COOLER MUST BE SEALED TO BE TIGHT FITTING.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-201.11---CRACKED/DAMAGED WALL TILE AT THE THREE COMPARTMENT SINK. MUST REPLACE/REPAIR.

  • 57

    ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: 2-102.13--- NO PROOF OF FOOD HANDLER TRAINING OR CERTIFICATES FOR ALL REQUIRED EMPLOYEES. MUST PROVIDE.

  • 60

    PREVIOUS CORE VIOLATION CORRECTED - Comments: 8-404.13(B:4)-- PREVIOUS CORE VIOLATION FROM 1-6-22 REPORT #2546188 AND NOT CORRECTED FROM 6-12-23 REPORT #2577179 ARE STILL NOT CORRECTED.#58-: ADDITIONAL ALLERGEN TRAINING CERTIFICATE IS NEEDED FOR NEW CERTIFIED FOOD SERVICE MANAGERS. PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED.

ComplaintFail
Inspection date
Reported outcome
Fail
Inspection type
Complaint
Recorded citations
12
Source risk category
Risk 1 (High)
Inspection ID
2577179

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

Recorded violations

  • 22

    PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED THE FOLLOWING TCS FOODS HELD AT IMPROPER COLD HOLDING TEMPERATURES IN A ONE DOOR PREP COOLER. CHICKEN SALAD @49.1F, SLICED TOMATO @53.9F. ALL FOODS DISCARDED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

  • 33

    PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: NOTED THE ABOVE MENTIONED ONE DOOR PREP COOLER UNABLE TO MAINTAIN ADEQUATE TEMPERATURE AT 49.4F WITH FOOD SUCH AS CHICKEN SALAD INSIDE AT 49.1F. COOLER TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED AND MAINTAINS A TEMPERATURE OF 41F OR BELOW. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

  • 45

    SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: ALL STORED ITEMS THROUGHOUT THE REAR HALLWAY STORAGE ROOM MUST BE ELEVATED FROM THE FLOORS.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST NOT USE CLOTH STRING AS A MEANS TO PERMANENTLY ATTACH CUTTING TOOL FOR PLASTIC WRAPPED FOODS. FOOD CONTACT EQUIPMENT MUST BE SMOOTH AND CLEANABLE.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST NOT USE PLASTIC BUCKETS AS A MEANS OF ELEVATION FOR STORED BAGGED ONIONS. SHELVING MUST LEAVE FLOORS ACCESSIBLE TO SWEEP, MOP AND MONITOR.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: INTERIOR OF THE ICE CREAM FREEZER WITH EXCESSIVE FOOD DEBRIS AND ICE BUILD-UP.---UNUSED ONE DOOR COOLER AT FRONT PREP WITH FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN ALL.

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: LEAKING PIPING UNDER THE FRONT PREP HAND WASHING SINK BEING REPAIRED WITH A CLOTH TOWEL. MUST PROPERLY REPAIR.----ALSO NOTED AT SAME SINK FAUCET UNABLE TO COMPLETEY TURN OFF. MUST REPAIR.

  • 54

    GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: MUST PROVIDE WASTE RECEPTACLES AT THE HAND WASHING SINKS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: DIRTY FLOOR DRAIN WITH EXCESSIVE FOOD DEBRIS AND PLASTIC LIDS UNDER FRONT PREP METAL RACK SHELVING.----EXCESSIVE DUST ON THE CEILING VENT ABOVE THE REAR PREP STORAGE ACROSS FROM THE WALK-IN COOLER ENTRANCE. INSTRUCTED TO CLEAN AND MAINTAIN ALL.----CRACKED/DAMAGED WALL TILE AT THE THREE COMPARTMENT SINK. MUST REPLACE/REPAIR.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: NOTED SOILED MOP HEAD IMPROPERLY STORED INSIDE THE MOP SINK. MUST STORE HANGING OR INVERTED.

  • 57

    ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: NO PROOF OF FOOD HANDLER TRAINING OR CERTIFICATES FOR ALL REQUIRED EMPLOYEES. MUST PROVIDE.

  • 60

    PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATIONS FROM 1-6-22 REPORT #2546188 NOT CORRECTED #55- OBSERVED MISSING BROKEN BASEBOARD WALL TILES IN PREP AND HALLWAY.REPLACE. MISSING CEILING TILES ABOVE THE WALK-IN COOLER(WEST AREA), MUST REPLACE.#58-: ADDITIONAL ALLERGEN TRAINING CERTIFICATE IS NEEDED FOR NEW CERTIFIED FOOD SERVICE MANAGERS. PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
9
Source risk category
Risk 1 (High)
Inspection ID
2546188

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

Recorded violations

  • 41

    WIPING CLOTHS: PROPERLY USED & STORED - Comments: MUST STORE WIPING CLOTHS IN PREP AREAS IN SANITIZER BUCKET BETWEEN USES TO PREVENT CROSS CONTAMINATION. INSTRUCTED TO MAINTAIN.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST NOT USE MILK CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS.PROVIDE RAISED SHELVES

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: THE PLASTIC COVER FOR THE SELF-SERVE ICE MACHINE DOES NOT COMPLETELY COVER THE OPEN AREA WHERE ICE IS STORED. REPLACE COVER.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED BLACK SLIME SUBSTANCE AT BOWL OF HANDWASHING SINK IN REAR PREP AREA. CLEAN AND MAINTAIN SLIME SUBSTANCE AT EXTERIOR OF NOZZLE OF ICE MACHINE DISPENSER, CLEAN AND MAINTAIN

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: REPLACE HOT WATER HANDLE AT HANDWASHING SINK AT REAR PREP AREA BY THE SHELF. NOT EASILY TO OPERATE, ALSO CONTINUOUSLY LEAKING. FAUCET NECK AT THREE-COMPARTMENT SINK IS LEAKING REPAIR ISSUE

  • 53

    TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: NO COVER PROVIDED AT RECEPTACLES INSIDE THE UNISEX WASHROOMSFOR CUSTOMERS/STAFF.INSTRUCTED TO PROVIDE

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED MISSING BROKEN BASEBOARD WALL TILES IN PREP AND HALLWAY.REPLACE. MISSING CEILING TILES ABOVE THE WALK-IN COOLER(WEST AREA),REPLACE

  • 57

    ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: MUST REPLACE EXPIRED FOOD HANDLER TRAINING CERTIFICATES.

  • 58

    ALLERGEN TRAINING AS REQUIRED - Comments: ADDITIONAL ALLERGEN TRAINING CERTIFICATE IS NEEDED FOR NEW CERTIFIED FOOD SERVICE MANAGERS

Canvass Re-InspectionPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass Re-Inspection
Recorded citations
7
Source risk category
Risk 1 (High)
Inspection ID
2484979

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 2

    CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED NO ONE ON SITE WITH A CITY OF CHICAGO CERTIFED FOOD MANAGER CERTIFICATE WHILE TIME/TEMPERATURE TCS FOODS INCLUDING DELI MEAT ARE BEING PREPARED AND SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED

  • 16

    FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED PLASTIC CUTTING BOARD WITH DARK GROOVES. MUST REPLACE CUTTING BOARD.

  • 33

    PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED SMALL REACH IN REFRIGERATOR/COLD HOLD UNIT ON PREPARATION LINE NOT MAINTAINING 41F OR LESS. NO TIME TEMPERATURE CONTROLLED FOODS WERE FOUND INSIDE AT TIME OF INSPECTION. REFRIGERATION UNIT WAS TAGGED. PRIORITY 7-38-005 NO CITATION ISSUED.

  • 36

    THERMOMETERS PROVIDED & ACCURATE - Comments: OBSERVED NO THERMOMETERS WITHIN REACH IN REFRIGERATORS ON PREP LINE. MUST PROVIDE AND MAINTAIN WORKING THERMOMETERS IN ALL REACH IN REFRIGERATION UNITS. THERMOMETERS MUST BE EASY TO LOCATE AND CHECK TO MAKE SURE THE REFRIGERATION UNITS ARE 41F OR LESS AT ALL TIMES.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED ALL EXTERIOR OF REACH IN COOLERS, INCLUDING HANDLES NEED TO BE CLEANED IN DETAIL AND MAINTAINED. OBSERVED INTERIOR OF REACH IN ICE CREAM FREEZER WITH FOOD SPILLS. CLEAN AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FLOORS AND WALLS ON PREP LINE UNCLEAN WITH GRIME AND FOOD DEBRIS. ALL COOLERS NEED TO BE PULLED AWAY FROM WALLS AND FLOORS AND WALLS UNDER AND BEHIND COOLERS NEED TO BE CLEANED IN DETAIL AND MAINTAINED.

  • 59

    PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED - Comments: OBSERVED PREVIOUS PRIORITY FOUNDATION VIOLATIONS FROM REPORT #1913925 DATED 2/10/21 NOT CORRECTED INCLUDING VIOLATION # 60 PREVIOUS CORE VIOLATIONS FROM REPORT #235661 DATED 1/10/2020:VIOLATION #47 VENT WHITE HOSE IN SMALL COOLER UNDER THE FRONT COUNTER EXTREMELY DIRTY WITH FOOD DEBRIS AND GRIME. INSTRUCTED TO REPLACE OR CLEAN SAID HOSE. VIOLATION #49 FOOD AND GRIME INSIDE ALL SMALL REACH IN COOLERS WITH LIQUID SPILLAGE. MUST CLEAN AND MAINTAIN. PRIORITY VIOLATION 7-42-090 CITATION ISSUED

CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
8
Source risk category
Risk 1 (High)
Inspection ID
2484770

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

Recorded violations

  • 16

    FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED PLASTIC CUTTING BOARD WITH DARK GROOVES. MUST REPLACE CUTTING BOARD.

  • 36

    THERMOMETERS PROVIDED & ACCURATE - Comments: OBSERVED NO THERMOMETERS WITHIN REACH IN COOLERS ON PREP LINE. MUST PROVIDE AND MAINTAIN WORKING THERMOMTERS IN ALL REACH IN REFRIGERATION UNITS. THERMOMETERS MUST BE EASY TO LOCATE AND CHECK TO MAKE SURE THE REFRIGERATION UNITS ARE 41F OR LESS AT ALL TIMES.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED UNCLEAN GARBAGE BAGS TIED FROM DOOR HANDLE TO HOT WATER HEATER PVC PIPE TO PROP DOOR OPEN. GARBAGE BAGS ARE NOT INTENDED FOR THIS PURPOSE AND ARE NOT SMOOTH AND EASILY CLEANABLE. REMOVE AND MAINTAIN. OBSERVED WEST WALL OF SUPPLY CLOSET NOT SMOOTH AND EASILY CLEANABLE. RESTORE WALL SURFACE TO A SMOOTH AND EASILY CLEANABLE SURFACE AND MAINTAIN.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED ALL EXTERIOR OF REACH IN COOLERS, INCLUDING HANDLES NEED TO BE CLEANED IN DETAIL AND MAINTAINED. OBSERVED INTERIOR OF REACH IN ICE CREAM FREEZER WITH FOOD SPILLS. CLEAN AND MAINTAIN.

  • 52

    SEWAGE & WASTE WATER PROPERLY DISPOSED - Comments: OBSERVED STANDING WATER AROUND MOP SINK AND HOT WATER HEATER ON FLOOR. MUST KEEP FLOOR CLEAN AND DRY. DRAIN FROM HOT WATER HEATER IS NOT LINING UP TO FLOOR DRAIN. MAKE SURE DRAIN LINES UP TO FLOOR DRAIN AT ALL TIMES.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FLOORS AND WALLS ON PREP LINE UNCLEAN WITH GRIME AND FOOD DEBRIS. ALL COOLERS NEED TO BE PULLED AWAY FROM WALLS AND FLOORS AND WALLS UNDER AND BEHIND COOLERS NEED TO BE CLEANED IN DETAIL AND MAINTAINED.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED ALL CLEANING EQUIPMENT INCLUDING BROOMS, DUSTPANS, AND MOPS NOT PROPERLY STORED AND PILED UP AROUND HOT WATER HEATER CREATING CLUTTER. HANG ALL MOPS AND BROOMS AND STORE CLEANING SUPPLIES PROPERLY. OBSERVED SUPPLY CLOSET WITH CLUTTER AND PERSONAL ITEMS INCLUDING SHOES, PURSES, AND COATS IMPROPERLY STORED AMONGST FOOD RELATED ITEMS. STORE ALL EMPLOYEE ITEMS SEPARATELY AWAY FROM FOOD RELATED ITEMS. STORE ALL REMAINING ITEMS AT LEAST 6 INCHES OFF THE FLOOR AND AWAY FROM WALLS. ELIMINATE ALL UNNECESSARY ITEMS IN SUPPLY CLOSET TO DECREASE CLUTTER.

  • 60

    PREVIOUS CORE VIOLATION CORRECTED - Comments: OBSERVED PREVIOUS CORE VIOLATIONS FROM REPORT #2356661 DATED 1/10/2020 NOT CORRECTED INCLUDING VIOLATION #47 VENT WHITE HOSE IN THE SMALL COOLER UNDER THE FRONT COUNTER EXTREMELY DIRTY WITH FOOD DEBRIS AND GRIME. INSTRUCTED TO REPLACE SAID HOSE. VIOLATION #49 FOOD AND GRIME INSIDE ALL SMALL REACH IN COOLERS WITH LIQUID SPILLAGE. MUST CLEAN AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-42-090 NO CITATION

Canvass Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2356461

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

Recorded violations

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: VENT WHITE HOSE INSIDE THE SMALL COOLER UNDER THE FRONT COUNTER EXTREMELY DIRTY WITH FOOD DEBRIS AND GRIMES. INSTRUCTED TO CLEAN OR REPLACE SAID HOSE.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: FOOD AND DEBRIS INSIDE ALL SMALL REACH-IN COOLERS WITH FOOD DEBRIS AND LIQUID SPILLAGE,MUST CLEAN AND MAINTAIN

CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
6
Source risk category
Risk 1 (High)
Inspection ID
2356083

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

Recorded violations

  • 8

    HANDS CLEAN & PROPERLY WASHED - Comments: OBSERVED EMPLOYEE AT SMOOTHIE STATION MAKING A SMOOTHIE WITH BARE HANDS,HANDLING NON-FOOD EQUIPMENT FROM DIRTY HANDLES OF UNIT TO PUT BLENDER AT SINK(MOVING FROM ONE TASK TO THE OTHER),WITHOUT HAND WASHING,GLOVED HER HANDS AND PICKED-UP A RTE SANDWICH ROLLED ON PAPER TO GIVE A CUSTOMER. INFORMATION GIVEN ON HAND WASHING AND GLOVES PROCEDURE TO MANAGER,WHICH HE DISCARDED SANDWICH AND CORRECTED ISSUED OF HANDWASHING. PRIORITY VIOLATION:7-38-010,CITATION ISSUED

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: WE, MANAGER AND I, OBSERVED NO PAPER TOWELS PROVIDED AT DISPENSER INSIDE WOMEN'S WASHROOM. UPON MY REQUEST PAPER TOWELS WAS PROVIDED AT SAID WASHROOM. PRIORITY FOUNDATION VIOLATION:7-38-030(C), CITATION ISSUED.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: VENT WHITE HOSE INSIDE THE SMALL COOLER UNDER THE FRONT COUNTER EXTREMELY DIRTY WITH FOOD DEBRIS AND GRIMES. INSTRUCTED TO CLEAN OR REPLACE SAID HOSE.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: FOOD AND DEBRIS INSIDE ALL SMALL REACH-IN COOLERS WITH FOOD DEBRIS AND LIQUID SPILLAGE,MUST CLEAN AND MAINTAIN

  • 60

    PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATION NOT CORRECTED FROM 1-17-19,REPORT #2252684. UNABLE TO IDENTIFY BACK FLOW PREVENTION DEVICE ON BEVERAGE DISPENSING MACHINE IN DINING AREA. INSTRUCTED MANAGER TO IDENTIFY BACK FLOW PREVENTION DEVICE AND OR INSTALL. MAINTAIN AT ALL TIME. MUST INSTALL SO BACK FLOW PREVENTION DEVICE MAY BE LOCATED TO BE SERVICED AND MAINTAIN. PRIORITY FOUNDATION VIOLATION:7-42-090, CITATION ISSUED

  • 61

    SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC - Comments: PREVIOUS SUMMARY REPORT FROM 1-17-19,REPORT#2252684 NOT DISPLAYED,MANAGER ON DUTY FOUND IT SOMEWHERE AT REAR OFFICE.SUMMARY REPORT MUST BE DISPLAYED AND VISIBLE TO ALL CUSTOMERS. PRIORITY FOUNDATION VIOLATION: 7-42-010(B),CITATION ISSUED

ComplaintPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Complaint
Recorded citations
7
Source risk category
Risk 1 (High)
Inspection ID
2252684

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 959 W DIVERSEY PKWY

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 3

    MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING SIGNAGE AT HAND SINK IN -WOMAN/EMPLOYEE SHARED RESTROOM INSTRUCTED MANAGER TO PROVIDE. MAINTAIN AT ALL TIMES.

  • 21

    PROPER HOT HOLDING TEMPERATURES - Comments: OBSERVED TIME AND TEMPERATURE CONTROL FOR SAFETY FOODS AT IMPROPER IN HOT HOLDING UNIT 116.2F, 1LB OF MINESTRONE/VEGETABLE SOUP, $4.00 112.3F, 1LB EGG PATTIES, $0.45 111F, 8OZ, SAUSAGE PATTIES, $0.35 INFORMED MANAGER THAT TIME AND TEMPERATURE CONTROL FOR SAFETY FOODS MUST BE 41F OR LESS FOR COLD FOODS AND 135F OR MORE FOR HOT FOODS. MANAGER VOLUNTARILY DISCARDED AND DENATURED 2LBS, 8OZ, AT A TOTAL OF $4.80 PRIORITY FOUNDATION VIOLATION #7-38-005 CITATION ISSUED.

  • 23

    PROPER DATE MARKING AND DISPOSITION - Comments: OBSERVED WHOLE MILK/TIME AND TEMPERATURE CONTROL FOR SAFETY FOOD, STORED IN FRONT DAIRY COOLERS, WITH OTHER FOODS, PAST EXPIRATION/APPROPRIATELY MARKED DATE OF JANUARY 4, 2019. INFORMED MANAGER THAT TIME AND TEMPERATURE CONTROL FOR SAFETY FOODS SHALL BE DISCARDED IF DATE APPROPRIATELY MARKED ON CONTAINER/FOOD PRODUCT EXCEEDS EXPIRATION/USE BY DATE AND/OR SEPARATED IN DESIGNATED STORAGE AREAS. INSTRUCTED MANAGER TO DISCARDED TIME AND TEMPERATURE CONTROL FOR SAFETY FOODS WHICH EXCEEDS APPROPRIATELY MARKED DATE ON CONTAINER WITH EXPIRATION/USE BY DATE AND/OR SEPARATED AND STORE IN DESIGNATED STORAGE AREAS FOR SAID FOODS. MANAGER VOLUNTARILY DISCARDED AND DENATURED 8LBS, $1.00 PRIORITY VIOLATION #7-38-005 CITATION ISSUED.

  • 32

    VARIANCE OBTAINED FOR SPECIALIZED PROCESSING METHODS

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: UNABLE TO IDENTIFY BACK FLOW PREVENTER DEVICE ON BEVERAGE DISPENSING MACHINE IN DINING AREA. INSTRUCTED MANAGER TO IDENTIFY BACK FLOW PREVENTER DEVICE AND OR INSTALL. MAINTAIN AT ALL TIMES.

  • 58

    ALLERGEN TRAINING AS REQUIRED - Comments: PA 100-0367- OBSERVED ALLERGEN AWARENESS CERTIFICATE NOT MAINTAINED. INSTRUCTED MANAGER TO OBTAIN ALLERGEN AWARENESS CERTIFICATES. NO CITATION ISSUED.

Local context · Chicago

How results compare in ZIP 60614

505 of 703 establishments with a Pass, Pass with Conditions or Fail outcome since July 1, 2018 have a Pass outcome.

This calculation uses published records from the same jurisdiction. Pending, unavailable and other non-comparable results are excluded.

Checked · Source updated See the ZIP directory →

Same inspection jurisdiction

Nearby establishments

Select up to three other establishments to compare with this record.
  • Qdoba Mexican Eats #2628957 W DIVERSEY PKWY · Chicago, IL 60614Restaurant · Chicago · Under 0.1 mi away
    Result unavailableInspected
  • QDOBA MEXICAN GRILL957 W DIVERSEY PKWY · Chicago, IL 60614Restaurant · Chicago · Under 0.1 mi away
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  • NAKED PIZZA953 W DIVERSEY PKWY · Chicago, IL 60614Restaurant · Chicago · Under 0.1 mi away
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  • TORTORICES PIZZA953 W DIVERSEY PKWY · Chicago, IL 60614Restaurant · Chicago · Under 0.1 mi away
    Out of BusinessInspected
  • ROSATI'S PIZZA953 W DIVERSEY PKWY · Chicago, IL 60614Restaurant · Chicago · Under 0.1 mi away
    Result unavailableInspected
  • ROSATI'S PIZZA953 W DIVERSEY PKWY · Chicago, IL 60614Restaurant · Chicago · Under 0.1 mi away
    Out of BusinessInspected

Official source and data freshness

Chicago Department of Public Health via the City of Chicago Data Portal. Reference license 1913925.

Food Inspections

Checked · Source updated

The source is a history of inspections. A reported result or business status describes the visit and may have changed since.

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