Chicago · Official inspection records

POTBELLY

111 E WACKER DR · Chicago, IL 60601

Restaurant

Chicago Department of Public Health reports Pass for POTBELLY on .

Checked · Source updated

Most recent visit in the dataset

Latest inspection

Inspection date
Reported outcome
Pass
Inspection type
Complaint
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2639846

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING SIGNAGE AT HAND SINK IN UNISEX TOILET ROOM MUST PROVIDE AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST GROUT FLOOR NEAR CHEST FREEZER IN REAR PREP/DISH WASHING AREA TO BE IN GOOD REPAIR.

Official inspection record

Inspection history

Chicago publishes inspection reports dating back to 2010. The city changed its procedures on July 1, 2018.

Canvass Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
0
Source risk category
Risk 1 (High)
Inspection ID
2630418

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

The source lists no violation citations for this inspection.

Canvass Re-InspectionFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass Re-Inspection
Recorded citations
11
Source risk category
Risk 1 (High)
Inspection ID
2629947

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: 5-202.12 (A) : STILL OBSERVING HOT RUNNING WATER TEMPERATURES AT HAND SINKS IN STAFF'S WOMEN'S TOILET ROOM AT 82.0F AND MEN'S AT 80.1F MUST HAVE HOT RUNNING ATER AT 100.0F .MUST REPAIR AND MAINTAIN.(PRIORITY 7-38-030(C)(CITATION ISSUED)

  • 37

    FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: 3-302.12 : MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-501.12 : MUST REPAIR OR REPLACE WORN CUTTING BOARDS TO BE IN GOOD REPAIR.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: 4-601.11(C) : MUST CLEAN EXCESSIVE FOOD DEBRIS BUILD UP FROM ALL INTERIOR & EXTERIOR SURFACES OF EQUIPMENT,PREP COOLERS,SHELVING UNITS,COUNTER TOPS IN PREP AREAS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-201.13 : MUST SEAL ALL GAPS,CRACKS AND CREVICES IN WALLS AND AT SERVICE COUNTERS AND UNDERNEATH REAR COUNTER SINK AND WHERE NEEDED.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: : 6-501.13 : MUST CLEAN FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES AND FLOOR DRAINS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-201.11: MUST CLEAN FOOD DEBRIS SPLATTER FROM WALLS THROUGHOUT.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST ELEVATE,REMOVE AND ORGANIZE ARTICLES OFF OF FLOOR AND ALONG WALLS UNDER & BEHIND REAR STORAGE SHELVES.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN DEBRIS BUILD UP FROM CEILING VENTS.

  • 56

    ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: MUST REPAIR OR REPLACE CRACKED LIGHT SHIELDS IN REAR STORAGE AREA AND CLEAN LIGHT SHIELDS THROUGHOUT.

  • 59

    PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED - Comments: PREVIOUS PRIORITY FOUNDATION VIOLATION FROM REPORT #2629669 1/13/2026 NOT CORRECTED #38- STILL OBSERVED EVIDENCE OF 15 OR MORE LIVE ROACHES CRAWLING ON FLOOR NEAR & BEHIND COLD HOLDING LINE PREP COOLER,ON THE LEFT SIDE WALL AT ICE CREAM FREEZER,MOTOR OF REAR CHEST FREEZER,ON WALL UNDERNEATH 3- COMPARTMENT SINK DRAIN BOARD,ON FLOOR AT MOPS NEXT TO HOT WATER TANK,ON EXTERIOR OF HOT WATER TANK,ON FLOOR AND WALL OF COUNTER AT BEVERAGE COUNTER AREA AND SEVERAL DEAD . MUST REMOVE DEAD INSECTS .CLEAN AND SANITIZE AREAS. MUST HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 1/20/26.(PRIORITY 7-42-090)(CITATION ISSUED)

Canvass Re-InspectionFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass Re-Inspection
Recorded citations
8
Source risk category
Risk 1 (High)
Inspection ID
2629669

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: STILL OBSERVING HOT RUNNING WATER TEMPERATURES AT HAND SINKS IN STAFF'S WOMEN'S TOILET ROOM AT 82.0F AND MEN'S AT 80.1F MUST HAVE HOT RUNNING ATER AT 100.0F .MUST REPAIR AND MAINTAIN.(PRIORITY 7-38-030(C)(CITATION ISSUED)

  • 37

    FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: 3-302.12 : MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.

  • 38

    INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: 6-501.111 : OBSERVED EVIDENCE OF 6 LIVE ROACHES CRAWLING ON FLOOR NEAR COLD HOLDING LINE PREP COOLER,ON THE LEFT SIDE WALL AND FLOOR AT ICE CREAM FREEZER AND SEVERAL DEAD IN SAME AREA AND UNDERNEATH TEA MACHINE AT BEVERAGE COUNTER AREA. MUST REMOVE DEAD INSECTS .CLEAN AND SANITIZE AREAS. RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 1/9/26.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-501.12 : MUST REPAIR OR REPLACE WORN CUTTING BOARDS TO BE IN GOOD REPAIR.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: 4-601.11(C) : MUST CLEAN EXCESSIVE FOOD DEBRIS BUILD UP FROM ALL EXTERIOR SURFACES OF EQUIPMENT,PREP COOLERS,SHELVING UNITS IN PREP AREAS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-201.13 : MUST SEAL ALL GAPS,CRACKS AND CREVICES IN WALLS AND AT SERVICE COUNTERS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.13 : MUST CLEAN FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES AND FLOOR DRAINS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: : 6-201.11: MUST CLEAN FOOD DEBRIS SPLATTER FROM WALLS THROUGHOUT.

CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
8
Source risk category
Risk 1 (High)
Inspection ID
2629535

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED HOT RUNNING WATER TEMPERATURES AT HAND SINKS IN STAFF'S WOMEN'S TOILET ROOM AT 77.0F AND MEN'S AT 83.3F MUST HAVE HOT RUNNING ATER AT 100.0F .MUST REPAIR AND MAINTAIN.(PRIORITY 7-38-030(C)(CITATION ISSUED)

  • 37

    FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.

  • 38

    INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED EVIDENCE OF 6 LIVE ROACHES CRAWLING ON FLOOR NEAR COLD HOLDING LINE PREP COOLER,ON THE LEFT SIDE WALL AND FLOOR AT ICE CREAM FREEZER AND SEVERAL DEAD IN SAME AREA AND UNDERNEATH TEA MACHINE AT BEVERAGE COUNTER AREA. MUST REMOVE DEAD INSECTS .CLEAN AND SANITIZE AREAS. RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 1/9/26.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST REPAIR OR REPLACE WORN CUTTING BOARDS TO BE IN GOOD REPAIR.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: MUST CLEAN EXCESSIVE FOOD DEBRIS BUILD UP FROM ALL EXTERIOR SURFACES OF EQUIPMENT,PREP COOLERS,SHELVING UNITS IN PREP AREAS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST SEAL ALL GAPS,CRACKS AND CREVICES IN WALLS AND AT SERVICE COUNTERS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES AND FLOOR DRAINS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN FOOD DEBRIS SPLATTER FROM WALLS THROUGHOUT.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
2612709

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 44

    UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: OBSERVED UTENSILS NOT FULLY SUBMERGED IN RUNNING WELL WATER FOR ICE CREAM FREEZER. INSTRUCTED TO STORE UTENSILS IN FULLY SUBMERGED RNNING WATER IN BETWEEN USE.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2591481

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED A LEAK AT THE FAUCET AT THE HANDWASHING SINK IN THE PREP AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FOOD DEBRIS ON THE FLOORS THROUGHOUT PREP AREA. INSTRUCTED TO DETAIL CLEAN FLOORS UNDER AND BETWEEN COOLING AND COOKING EQUIPMENT.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2579889

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 40

    PERSONAL CLEANLINESS - Comments: Food handler with long beard not wearing beard restraints, Instructed to wear.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: Cabinet at front service line not clean, food debris noted. Instructed to clean and maintain.

Canvass Re-InspectionPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass Re-Inspection
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2556615

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING SIGNAGE AT HAND WASHING SINK IN FIRST MEN EMPLOYEES WASHRROM. INSTRUCTED MANAGER TO PROVIDE.

  • 33

    PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED PREP COOLER IN FRONT NOT MAINTAINING PROPER TEMPERATURE 55.6F COOLER IS EMPTY AND HAS NOTHING IN IT. COOLER IS TAGGED HELD FOR INSPECTION AND MUST NOT BE USED UNTIL REINSPECTED BY CHICAGO DEPARTMENT OF HEALTH.

CanvassPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
2556509

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING SIGNAGE AT HAND WASHING SINK IN FIRST MEN EMPLOYEES WASHRROM. INSTRUCTED MANAGER TO PROVIDE.

  • 33

    PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED PREP COOLER IN FRONT NOT MAINTAINING PROPER TEMPERATURE 56.6F COOLER HAD CUT TOMATOES IN IT READING 46.8F BUT TOMATOES WAS CUT THIS MORNING AT 9:30AM AND HAD THE DATE AND TIME STAMPED ON THERE. MANAGER MOVED TO DIFFERENT COOLER. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN COOLER AT 41F OR BELOW. PREP COOLER IS TAGGED HELD FOR INSPECTION AND MUST NOT BE USED UNTIL REINSPECTED BY CHICAGO DEPARTMENT OF HEALTH.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED EXCESSIVE ICE BUILDUP AND FOOD DEBRIS IN DEEP FREEZER IN FRONT.INSTRUCTED TO DEFROST DEEP FREEZER, CLEAN AND MAINTAIN.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
2485170

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 38

    INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: FLY TRAP INSTALLED ABOVE CLEAN UTENSILS SHELF, INSTRUCTED TO INSTALL AWAY FROM FOOD PREP AREA OR CLEAN UTENSILS STORAGE.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
2357155

Location recorded for this inspection · POTBELLY · 111 E WACKER DR

Recorded violations

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: MUST INSTALL SPLASH GUARD BETWEEN THE HANDWASHING SINK AND PREP COOLER IN THE FRONT PREP AREA, INSTRUCTED TO INSTALL AND MAINTAIN.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: MUST DEFROST DEEP FREEZER IN FRONT PREP AREA, EXCESSIVE ICE PRESENT, INSTRUCTED TO DEFROST AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST DETAIL CLEAN EXCESSIVE DUST ACCUMULATION FROM CEILING VENTS ABOVE FRONT PREP AREA, INSTRUCTED TO CLEAN AND MAINTAIN.

Local context · Chicago

How results compare in ZIP 60601

243 of 325 establishments with a Pass, Pass with Conditions or Fail outcome since July 1, 2018 have a Pass outcome.

This calculation uses published records from the same jurisdiction. Pending, unavailable and other non-comparable results are excluded.

Checked · Source updated See the ZIP directory →

Same inspection jurisdiction

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Official source and data freshness

Chicago Department of Public Health via the City of Chicago Data Portal. Reference license 1592160.

Food Inspections

Checked · Source updated

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