Chicago · Official inspection records

EL POLLO REAL

3835 W 31ST ST · Chicago, IL 60623

Restaurant

Chicago Department of Public Health reports Pass for EL POLLO REAL on .

Checked · Source updated

Most recent visit in the dataset

Latest inspection

Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2631477

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

Recorded violations

  • 48

    WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: 4-603.15 OBSERVED MULTI-USE EQUIPMENT TOO LARGE TO SUBMERGE IN 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO PROVIDE ALTERNATIVE METHOD TO PROPERLY WASH, RINSE, AND SANITIZE ALL LARGE EQUIPMENT.

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: 5-204.12 OBSERVED NO BACKFLOW DEVICE ON UTILITY SINK. INSTRUCTED MANAGER TO PROVIDE AND MAINTAIN BACKFLOW DEVICE ON UTILITY SINK..

Official inspection record

Inspection history

Chicago publishes inspection reports dating back to 2010. The city changed its procedures on July 1, 2018.

CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
4
Source risk category
Risk 1 (High)
Inspection ID
2631182

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

Recorded violations

  • 38

    INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED OVER 50 MICE DROPPINGS SCATTERED ON FLOOR ALONG WALLS AND CORNERS IN EAST FURNACE ROOM. INSTRUCTED MANAGER TO CALL AN EXTERMINATOR FOR SERVICE, CLEAN AND SANITIZE ALL AREAS. PRIORITY FOUNDATION 7-38-020(A) CITATION ISSUED

  • 38

    INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED 1/4" GAP AT BOTTOM OF FRONT ENTRANCE DOOR. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY.

  • 48

    WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: OBSERVED MULTI-USE EQUIPMENT TOO LARGE TO SUBMERGE IN 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO PROVIDE ALTERNATIVE METHOD TO PROPERLY WASH, RINSE, AND SANITIZE ALL LARGE EQUIPMENT.

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED NO BACKFLOW DEVICE ON UTILITY SINK. INSTRUCTED MANAGER TO PROVIDE AND MAINTAIN BACKFLOW DEVICE ON UTILITY SINK..

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2618154

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

Recorded violations

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED CLUTTER IN BASEMENT AND ITEMS NOT NECESSARY TO OPERATION. INSTRUCTED PERSON IN CHARGE TO ORGANIZE AREA, ELEVATE ITEMS FROM FLOOR BY 6 INCHES AND MAINTAIN AT ALL TIMES.

  • 57

    ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: OBSERVED NO FOOD HANDLER CERTIFICATES FOR NON-MANAGERIAL FOOD HANDLER STAFF. INSTRUCTED PERSON IN CHARGE TO DIRECT FOOD HANDLER STAFF TO OBTAIN TRAINING AND RETAIN CERTIFICATES ON SITE.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
2609071

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

Recorded violations

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-501.12 OBSERVED CUTTING BOARDS WITH OPEN SEAMS AND DARK STAINS. MUST REFINISH OR REPLACE DAMAGED OR STAINED CUTTING BOARDS.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-102.11(A2) NOTED ASSORTED FOOD ITEMS INSIDE REFRIGERATION UNIT STORED INSIDE GROCERY BAGS. INSTRUCTED TO PROPERLY STORE ALL FOOD ITEMS INSIDE APPROVED FOOD GRADE CONTAINERS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.12 EXCESSIVE WET FLOOR IN CHICKEN PREP ROOM. INSTD TO MAINTAIN FLOORS CLEAN AND DRY AT ALL TIMES.

Canvass Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
2586449

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

Recorded violations

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: PLASTIC LINING BEING USED AS A LINER FOR ENTIRE INTERIOR OF CHEST FREEZERS TO STORE LARGE AMOUNTS OF CHICKEN. INSTD TO USE PROPER FOOD GRADE MATERIALS/EQUIPMENT AND OF SUFFICENT SIZE TO BE ABLE TO IMPLEMENT FIFO (FIRST IN, FIRST OUT) OF CHICKENS. LARGE 55 GALLON GARBAGE CANSALSO BEING USE TO STORE CHICKEN. INSTD TO USE PROPER FOOD GRADE MATERIALS/EQUIPMENT OF SUFFICIENT SIZE AND MAINTAIN

CanvassPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass
Recorded citations
4
Source risk category
Risk 1 (High)
Inspection ID
2582594

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 22

    PROPER COLD HOLDING TEMPERATURES - Comments: THE FOLLOWING TCS FOODS AT IMPROPER COLD HOLDING TEMPERATURES IN 3-DOOR COOLER: SALSA 52.0F AND CHICKEN 52.1F. ALL PRODUCT DISCARDED AND DENATURED AT THIS TIME. APPROX 50LBS $500 VALUE. CITATION ISSUED 7-38-005 PRIORITY. INSTD TO MAINTAIN COLD FOODS AT 41F OR BELOW AT ALL TIMES

  • 33

    PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: 3-DOOR COOLER UNABLE TO MAINTAIN PROPER COLD HOLD TEMPERATURE, AIR TEMPERATURE AT 53.2F. ALL DOORS TO COOLER NOT TIGHT FITTING, GASKETS IN DISREPAIR. COOLER TAGGED AND HELD FOR INSPECTION AT THIS TIME. INSTD TO REPAIR AND CONTACT CDPH PRIOR TO USING. INSTD TO REPAIR DOORS TO BE TIGHT FITTING AND COOLER ABLE TO MAINTAIN PRODUCT TEMPERATURE OF 41F OR BELOW. CITATION ISSUED 7-38-005 PRIORITY

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: PLASTIC LINING BEING USED AS A LINER FOR ENTIRE INTERIOR OF CHEST FREEZERS TO STORE LARGE AMOUNTS OF CHICKEN. INSTD TO USE PROPER FOOD GRADE MATERIALS/EQUIPMENT AND OF SUFFICENT SIZE TO BE ABLE TO IMPLEMENT FIFO (FIRST IN, FIRST OUT) OF CHICKENS. LARGE 55 GALLON GARBAGE CANSALSO BEING USE TO STORE CHICKEN. INSTD TO USE PROPER FOOD GRADE MATERIALS/EQUIPMENT OF SUFFICIENT SIZE AND MAINTAIN

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: EXCESSIVE WET FLOOR IN CHICKEN PREP ROOM. INSTD TO MAINTAIN FLOORS CLEAN AND DRY AT ALL TIMES

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
0
Source risk category
Risk 1 (High)
Inspection ID
2567789

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

The source lists no violation citations for this inspection.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
2537515

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

Recorded violations

  • 39

    CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: BOXES OF CHICKEN STORED ON FLOOR IN PREP AREA WHILE PREPPING CHICKENS. INSTD TO STORE PROPERLY (EX. ELEVATE ALL FOOD AT LEAST 6 INCHES AT ALL TIMES)

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: PLASTIC LINING BEING USED AS A LINER IN CHEST FREEZERS TO STORE LARGE AMOUNTS OF CHICKEN. INSTD TO USE PROPER FOOD GRADE MATERIALS/EQUIPMENT AND OF SUFFICENT SIZE TO BE ABLE TO IMPLEMENT FIFO (FIRST IN, FIRST OUT) OF CHICKENS. GROCERY BAGS ALSO BEING USE TO STORE FOOD IN FREEZERS. INSTD TO USE PROPER FOOD GRADE MATERIALS/EQUIPMENT AND MAINTAIN

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: EXCESSIVE WET FLOOR IN CHICKEN PREP ROOM. INSTD TO MAINTAIN FLOORS CLEAN AND DRY AT ALL TIMES

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2453714

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

Recorded violations

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED LARGE PUDDLES OF POOLED WATER ON FLOORS IN BASEMENT STORAGE AREA. INSTRUCTED TO REMOVE AND MAINTAIN.

  • 56

    ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED INADEQUATE LIGHTING IN REAR PREP AREA/STORAGE AREA. MUST REPLACE BURNED OUT LIGHT BULBS TO INCREASE LIGHTING AND MAINTAIN.

CanvassPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass
Recorded citations
7
Source risk category
Risk 1 (High)
Inspection ID
2252926

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 3

    MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: OBSERVED NO EMPLOYEE HEALTH POLICY ON PREMISES DURING INSPECTION. INSTRUCTED TO HAVE A POLICY IN PLACE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION. 7-38-010

  • 5

    PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: OBSERVED NO VOMIT AND DIARRHEA POLICY AND PROCEDURE ON PREMISES DURING INSPECTION. INSTRUCTED TO HAVE POLICY IN PLACE WITH THE REQUIRED EQUIPMENT. PRIORITY FOUNDATION VIOLATION. 7-38-005

  • 22

    PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED TIME AND TEMPERATURE CONTROL FOR SAFETY READY TO EAT FOOD (SALSA 67.4F)AT AN IMPROPER TEMPERATURE IN THE ONE DOOR COLD HOLDING UNIT. MANAGER VOLUNTARILY DISCARDED SAID FOOD THROUGH DENATURING. INSTRUCTED THAT READY TO EAT COLDING HOLDING TEMPERATURES SHOULD BE 41 OR BELOW. APPROX. WEIGHT 1LB. AND $7.00 FOOD VALUE. PRIORITY VIOLATION. CITATION ISSUED. 7-38-005

  • 44

    UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: OBERVED LARGE POTS AND PANS STORED IMPROPERLY UNDER THE PREP COOK TABLE. INSTRUCTED THAT POTS AND PANS SHOULD BE STORED INVERTED FOR PROPER AIR-DRYING.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSEERVED LARGE GARBAGE CONTAINER IN THE THREE DOOR COOLER BEING USED TO STORE RAW CICKEN. INSTRUCTED TO REMOVE AND USE FOOD GRADE CONTAINERS WHEN STORING TCS FOODS.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED WALLS BEHIND THE PREP AREA MADE OF BRICK. INSTRUCTED THAT WALLS NEED TO BE REPLACED, SO THAT THEY ARE SMOOTH AND EASILY CLEANIBLE.

  • 58

    ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED NO PROOF OF ALLERGEN TRAINING CETIFICATE FOR THE CERTIFIED MANAGER ON DUTY. INSTRUCTED THAT ALL CITY OF CHICAGO CERTIFIED SANITATION MANAGERS MUST HAVE VALID ALLERGEN TRAINING CERTIFICATE.

CanvassPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass
Recorded citations
8
Source risk category
Risk 1 (High)
Inspection ID
2170112

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

The source labels this outcome “Pass w/ Conditions”.

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 1

    SOURCE SOUND CONDITION, NO SPOILAGE, FOODS PROPERLY LABELED, SHELLFISH TAGS IN PLACE - Comments: OBSERVED APPX.34-2LBS.PLASTIC ZIPLOCK BAGS OF EMPANADAS CARERAS FROM AN UNAPPROVED SOURCE.NO RECEIPT OR DOCUMENTATION AVAILABLE TO VIEW FOR PRODUCT ON DISPLAY FOR SALE AT SERVICE COUNTER.MUST PROVIDE AND MAINTAIN A RECEIPT FROM A REPUTABLE SOURCE.APPX.68LBS.$85.(CRITICAL 7-38-005B)

  • 12

    HAND WASHING FACILITIES: WITH SOAP AND SANITARY HAND DRYING DEVICES, CONVENIENT AND ACCESSIBLE TO FOOD PREP AREA - Comments: OBSERVED A RED GARDEN HOSE ATTACHED TO NOZZLE AT FAUCET OF REAR PREP AREA HAND SINK.NO PAPER TOWELS AT FRONT PREP AREA HAND SINK AT SERVICE COUNTER.HOSE WAS REMOVED AND PAPER TOWELS ARE NOW PROVIDED.(CRITICAL 7-38-030)

  • 30

    FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED - Comments: MUST LABEL REPACKAGED DESSERTS WITH PROPER INFO GIVEN.

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON 3- DOOR AND 1- DOOR PREP COOLERS,CHEST FREEZER AND LID ON ANOTHER CHEST FREEZER IN POOR REPAIR(MISSING DOOR HINGES).MUST REMOVE RUST FROM GREASE TRAP AT 3- COMP SINK.

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: MUST CLEAN FOOD DEBRIS FROM FLOOR ALONG WALL BASE BEHIND DOOR AND DEBRIS FROM FLOOR IN BASEMENT.

  • 35

    WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: MUST CLEAN BUILD UP ON FILTERS AT HOOD.MUST REPAIR OR REPLACE MISSING WALL BASES IN REAR PREP AREA.MUST SCRAPE AND PAINT PEELING PAINT ON WALLS IN REAR PREP AREA.MUST ADJUST THRESHOLD AT REAR STORAGE DOOR.

  • 38

    VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: MUST REPAIR OR REPLACE FAUCET HANDLES IN POOR REPAIR AT 3- COMP SINK.

  • 41

    PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: MUST ELEVATE,REMOVE,OR ORGANIZE ARTICLES OFF OF FLOOR AND AWAY FROM WALLS IN BASEMENT.

Canvass Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
2088900

Location recorded for this inspection · EL POLLO REAL · 3835 W 31ST ST

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: RUBBER GASKETS ON REACH IN COOLER IN POOR REPAIR. REPLACE AND MAINTAIN GASKETS. CORRECT AND MAINTAIN.

Local context · Chicago

How results compare in ZIP 60623

280 of 341 establishments with a Pass, Pass with Conditions or Fail outcome since July 1, 2018 have a Pass outcome.

This calculation uses published records from the same jurisdiction. Pending, unavailable and other non-comparable results are excluded.

Checked · Source updated See the ZIP directory →

Same inspection jurisdiction

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Official source and data freshness

Chicago Department of Public Health via the City of Chicago Data Portal. Reference license 2232132.

Food Inspections

Checked · Source updated

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