NHA HANG VIETNAM RESTAURANT

CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: OBSERVED NO CONSUMER ADVISORY DISPLAYED ON MENU. ESTABLISHMENT IS SERVING ITEMS ON MENU SUCH AS RARE STEAK, RARE BEEF AND EGGS UNDERCOOKED. INSTRUCTED TO PROVIDE A CONSUMER ADVISORY WHICH INCLUDES A DISCLOSURE AND REMINDER STATEMENT THAT STATE, AN INCREASE IN FOODBORNE ILLNESS MAY OCCUR WHEN EATING RAW OR UNDERCOOKED FOODS. PRIORITY FOUNDATION. 7-38-005. NO CITATION ISSUED.

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED WOODEN BOARDS BEING USED AS LINING IN DRY FOOD STORAGE AREA. INSTRUCTED TO HAVE WOODEN BOARDS SEALED SO THAT THEY ARE SMOOTH AND EASILY CLEANABLE.

NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED GRILL EQUIPMENT IN KITCHEN PREP AREA FILLED WITH GREASE AS WELL AS UNDER KITCHEN PREP TABLE. INSTRUCTED TO CLEAN AND MAINTAIN.

CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: OBSERVED NO CONSUMER ADVISORY DISPLAYED ON MENU. ESTABLISHMENT IS SERVING ITEMS ON MENU SUCH AS RARE STEAK, RARE BEEF AND EGGS UNDERCOOKED. INSTRUCTED TO PROVIDE A CONSUMER ADVISORY WHICH INCLUDES A DISCLOSURE AND REMINDER STATEMENT THAT STATE, AN INCREASE IN FOODBORNE ILLNESS MAY OCCUR WHEN EATING RAW OR UNDERCOOKED FOODS. PRIORITY FOUNDATION. 7-38-005. NO CITATION ISSUED.

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED WOODEN BOARDS BEING USED AS LINING IN DRY FOOD STORAGE AREA. INSTRUCTED TO HAVE WOODEN BOARDS SEALED SO THAT THEY ARE SMOOTH AND EASILY CLEANABLE.

NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED GRILL EQUIPMENT IN KITCHEN PREP AREA FILLED WITH GREASE AS WELL AS UNDER KITCHEN PREP TABLE. INSTRUCTED TO CLEAN AND MAINTAIN.

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED TO PROVIDE VERIFICATION FOR EACH EMPLOYEE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-010. CITATION ISSUED.

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: OBSERVED NO VOMIT AND DIARRHEA PROCEDURE AND KIT ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE PROCEDURE ALONG WITH THE NECESSARY SUPPLIES AS OUTLINED IN POLICY. PRIORITY FOUNDATION VIOLATION. 7-38-005. CITATION ISSUED.

FOOD SEPARATED AND PROTECTED - Comments: OBSERVED UNCOVERED RAW PORK STORED OVER VEGTABLES IN KITCHEN PREP COOLER. ALSO OBSERVED RAW BEEF STORED ON TOP OF VEGTABLES IN KITCHEN REFRIGERATOR AS WELL AS RAW BEEF STORED ON TOP OF CARROTS IN PREP COOLER IN KITCHEN. INSTRUCTED TO ALWAYS STORE COOKED AND READY TO EAT FOODS ABOVE RAW FOODS. FOODS MUST ALSO BE PROTECTED AND COVERED. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.

CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD - Comments: OBSERVED NO CONSUMER ADVISORY DISPLAYED ON MENU. ESTABLISHMENT IS SERVING ITEMS ON MENU SUCH AS RARE STEAK, RARE BEEF AND EGGS UNDERCOOKED. INSTRUCTED TO PROVIDE A CONSUMER ADVISORY WHICH INCLUDES A DISCLOSURE AND REMINDER STATEMENT THAT STATE, AN INCREASE IN FOODBORNE ILLNESS MAY OCCUR WHEN EATING RAW OR UNDERCOOKED FOODS. PRIORITY FOUNDATION. 7-38-005. NO CITATION ISSUED.

INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED APPROXIMATELY 10 LIVE COCKROACHES IN VARIOUS AREAS OF ESTABLISHMENT INCLUDING FRONT PREP AREA IN SHELVING AND REAR PREP KITCHEN AREA BEHIND PREP COOLER. INSTRUCTED TO CLEAN AND HAVE PEST CONTROL COME OUT TO RESOLVE ISSUE. PRIORITY FOUNDATION. 7-38-020(A). CITATION ISSUED.

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED WOODEN BOARDS BEING USED AS LINING IN DRY FOOD STORAGE AREA. INSTRUCTED TO HAVE WOODEN BOARDS SEALED SO THAT THEY ARE SMOOTH AND EASILY CLEANABLE.

NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED GRILL EQUIPMENT IN KITCHEN PREP AREA FILLED WITH GREASE AS WELL AS UNDER KITCHEN PREP TABLE. INSTRUCTED TO CLEAN AND MAINTAIN.

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DEBRIS ON FLOORS AND WALLS IN KITCHEN PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED OPEN CRACKS IN WOODEN SHELVING IN FRONT PREP AREA. INSTRUCTED TO CLEAN, SEAL AND MAINTAIN.

PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATION NOT CORRECTED FROM 11/9/2018, INSPECTION REPORT #2233013. #58. PA 100-0367 NOTED CERTIFIED FOOD MANAGERS ON DUTY WITH NO ALLERGEN TRAINING CERTIFICATION. INSTRUCTED MANAGEMENT THAT ALL FOOD SERVICE MANAGERS ARE REQUIRED TO HAVE THE ALLERGEN TRAINING CERTIFICATION. PRIORITY FOUNDATION VIOLATION. 7-42-090. CITATION ISSUED.

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: 2-102.12 NOTED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE PREPARED AND SERVED. INSTRUCTED TO HAVE THE CERTIFIED FOOD MANAGER ON SITE AT ALL TIMES. PRIORITY FOUNDATION #7-38-012.

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: 2-102.14(N) NOTED NO EMPLOYEE HEALTH POLICY ON SITE AT THE TIME OF INSPECTION FOLLOWING THE NEW CODE AND GUIDELINES. INSTRUCTED TO HAVE VERIFICATION OF POLICY FOR EACH EMPLOYEE ONE ON SITE AT ALL TIMES. PRIORITY FOUNDATION #7-38-012(A). NO CITATION ISSUED TODAY

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: 2-501.11 MANAGEMENT UNABLE TO PROVIDE A PROCEDURE FOR FOR CLEANING UP VOMITING AND DIARRHEA.INSTRUCTED TO HAVE ONE INCLUDING THE CHEMICALS NEEDED. PRIORITY FOUNDATION #7-38-005. NO CITATION ISSUED

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-102.11(A2) NOTED ASSORTED FOOD ITEMS STORED INSIDE GROCERY BAGS IN REFRIGERATION UNITS. INSTRUCTED TO STORE ALL FOOD ITEMS INSIDE APPROVED FOOD GRADE CONTAINERS.

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: 5-204.12 BACKFLOW PREVENTION DEVICES NOT LOCATED AT ICE MACHINE, MUST INSTALL SO BACKFLOW PREVENTION DEVICES MAY BE LOCATED TO BE SERVICED AND MAINTAINED

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.11 NOTED CLUTTER ON SHELVING AT THE BACK FRONT PREP COUNTER AND ON SHELVES AT THE HALLWAY DRY STORAGE. INSTRUCTED TO CLEAN, ORGANIZE AND/OR REMOVE ALL UNNECESSARY ARTICLES TO PREVENT HIDING PLACES FOR PEST.

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-305.11 NOTED EMPLOYEE BELONGINGS ON SHELVES AT THE HALLWAY DRY STORAGE. INSTRUCTED TO REMOVE AND PROVIDE A DESIGNATED AREA FOR EMPLOYEES TO STORE THEIR BELONGINGS.

ALLERGEN TRAINING AS REQUIRED - Comments: PA 100-0367 NOTED CERTIFIED FOOD MANAGERS ON DUTY WITH NO ALLERGEN TRAINING CERTIFICATION. INSTRUCTED MANAGEMENT THAT ALL FOOD SERVICE MANAGERS ARE REQUIRED TO HAVE THE ALLERGEN TRAINING CERTIFICATION

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED - Comments: FOUND FOOD CONTAINERS NOT STORED PROPERLY. MUST STORE INVERTED.

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: FOUND INTERIOR OF COOLERS NOT CLEAN. MUST CLEAN AND SANITIZE.

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: FOUND FLOORS NOT CLEAN AT KITCHEN BEHIND EQUIPMENT. MUST CLEAN AND SANITIZE.

FACILITIES TO MAINTAIN PROPER TEMPERATURE - Comments: FACILITIES UNABLE TO MAINTAIN PROPER TEMPERATURE. KITCHEN TALL REACH-IN COOLER FOUND AT 60.1F WITH FOOD SUCH AS BEEF AT 56.1F. COOLER TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED AND MAINTAINS A TEMPERATURE OF 40F OR BELOW, CDPH CONTACTED FOR RE-INSPECTION AND TAG REMOVAL OR, COOLER REPLACED. CRITICAL VIOLATION 7-38-005(A).

POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE - Comments: THE FOLLOWING POTENTIALLY HAZARDOUS FOODS FOUND HELD AT IMPROPER TEMPERATURES IN THE ABOVE MENTIONED COOLER. BEEF @ 56.1F, TOFU @ 44.1F, CHICKEN @ 45.7F. ALL FOODS DISCARDED. TOTAL POUNDS DISCARDED TO BE 15 LBS WITH AN ESTIMATED VALUE OF $150.00. CRITICAL VIOLATION 7-38-005(A).

NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS - Comments: APPROXIMATELY 50 MICE DROPPINGS NOTED ON REAR HALLWAY DRY FOOD STORAGE SHELVING AND ALONG BASEBOARD FLOORS IN THE SAME HALLWAY. INSTRUCTED TO REMOVE ALL DROPPINGS, SANITIZE ALL AREAS AFFECTED, SEAL ANY HOLES OR OPENINGS NOTED DURING CLEANING AND HAVE THEIR LICENSED PEST CONTROL CO. SERVICE ESTABLISHMENT FOR MICE. LAST PEST CONTROL SERVICE REPORT DATED 5-20-17. SERIOUS VIOLATION 7-38-020.

PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090 - Comments: PREVIOUS MINOR VIOLATIONS FROM #1975744 ON 11-18-16 NOT CORRECTED.#32-INSTALL A DOOR OR PUT CURTAIN OR DRAPE IN THE DRY STORAGE SHELVINGS ON THE HALLWAY.#34- MUST REMOVE CARDBOARD BEING USED AS A FLOOR MAT IN THE COOKING AREA/DISH WASHING AREA. MUST REPLACE WITH RUBBER FLOOR MAT.SERIOUS VIOLATION 7-38-020.

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED - Comments: BULK RICE CONTAINER MUST BE LABELED.

CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES - Comments: MUST NOT USE GROCERY BAGS AS FOOD CONTAINERS. MUST USE DISPOSABLE PLASTIC FOOD GRADE BAGS OR WASHABLE CONTAINERS.

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: INTERIOR LID OF THE BOX FREEZER BROKEN/CRACKED WITH EXPOSED INSULATION. MUST REPLACE OR REPAIR TO BE SMOOTH AND CLEANABLE.

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: INTERIOR AND EXTERIOR OF ALL COOLERS, FREEZERS AND MICROWAVE OVENS DIRTY WITH FOOD DEBRIS. MUST CLEAN AND MAINTAIN.

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: FLOORS THROUGHOUT THE ENTIRE ESTABLISHMENT DIRTY WITH FOOD DEBRIS, DIRT AND GREASE. MUST CLEAN ALL FLOORS EVERYWHERE.

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: WALLS THROUGHOUT KITCHEN AND DISH AREA WITH EXCESSIVE GREASE. MUST CLEAN AND MAINTAIN.

REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS - Comments: MUST PROVIDE ACCURATE INTERNAL THERMOMETERS FOR ALL REFRIGERATION AND FREEZER UNITS.

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: INTERIOR OF THE FRONT WOODEN CABINETS FILLED WITH CLUTTER AND UNORGANIZED. MUST REMOVE ALL UNNECESSARY ARTICLES TO PREVENT INSECT OR RODENT INFESTATION AND STORE ALL ITEMS ORGANIZED.

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: INSTALL A DOOR OR PUT CURTAIN OR DRAPE IN THE DRY STORAGE SHELVINGS ON THE HALLWAY.

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: CLEAN IN DETAIL AND ORGANIZE BOTTOM SHELVE OF THE PREP TABLE IN THE COOK LINE AND MAINTAIN. CLEAN THE TOP OF THE STOVE WITH HEAVY GREASE BUILD UP AND MAINTAIN.

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: MUST REMOVE CARDBOARD BEING USED AS A FLOOR MAT IN THE COOKING AREA/DISH WASHING AREA. MUST REPLACE WITH RUBBER FLOOR MAT.

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: CLEAN AND REMOVE GREASE BUILD-UP ON THE TOP OF EACH TUBE ATTACHED ON THE HOOD IN THE COOK LINE ABOVE THE STOVE.

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: FOUND CLEANING EQUIPMENT(BROOM AND MOP) STORED BEHIND THE COOLERS. INSTRUCTED TO REMOVE AND STORE IN THE MOP SINK AREA.

FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED - Comments: ICE SCOOP MUST BE STORED ON A SEPARATE CONTAINER (NOT ON TOP OF THE ICE) TO PREVENT POSSIBLE CONTAMINATION.

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED - Comments: LABEL AND DATE ALL FOOD CONTAINERS WITH READY TO EAT FOOD INSIDE THE REACH IN COOLER AND MAINTAIN. ALSO BULK FOOD DRY CONTAINERS MUST HAVE A LABEL.

CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES - Comments: ALL CLEAN UTENSILS, POTS,PANS, FOOD CONTAINERS MUST BE STORED UPSIDE DOWN/INVERTED TO PREVENT DUST ACCUMULATION.

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: FOUND GROCERY BAG BEING USED TO STORE FRESH VEGETABLES AND SOME FROZEN MEAT. MUST REPLACE BAG WITH FOOD GRADE STORAGE BAG.

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: MUST CLEAN IN DETAIL THE FOLLOWING: THE EXTERIOR SIDES OF THE DEEP FYER,STOVE,GRILL AND WOK STATION(WITH GREASE AND DUST BUILD-UP) AND MAINTAIN. CLEAN AND SANITIZE THE WIRE RACK SHELVE WITH GREASE AND FOOD GRIMES INSIDE THE ONE DOOR PREP COOLER AND MAINTAIN .

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: CLEAN THE FLOOR UNDERNEATH THE SMOOTHIE SECTION(THE SHELVE WITH BLENDER) IN THE FRONT AREA AND MAINTAIN.

FOOD HANDLER REQUIREMENTS MET - Comments: NO FOOD HANDLERS CERTIFICATE AVAILABLE AT THIS TIME. MUST PROVIDE NEXT ROUTINE INSPECTION.

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: REPLACE OR CLEAN THE MEAT THERMOMETER ON PREMISES THAT IS CURRENTLY SOILED WITH GREASE MAKING THE TEMPERATURE NOT VISIBLE.

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: REPLACE THE STAINED, DEEP GROOVED CUTTING BOARD ATTACHED TO THE COLD HOLDING UNIT IN PREP AREA AND MAINTAIN.

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: REMOVE DUST ACCUMULATION FROM CEILLING VENT INSIDE THE WASHROOM TO PROVIDE PROPER VENTILATION AT ALL TIMES.

NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS - Comments: IMPROPER PEST CONTROL. WE OBSERVED OVER 30 DROPPINGS IN KITCHEN AND SELLING AREA,UNDER AND ON TOP SHELVES,ALSO ALONG BASEBOARD WALL BY THE WINDOW LEDGE,IN DINING AREA. OBSERVED OPEN PESTICIDE STORED ON FLOOR BETWEEN TWO REACH-IN COOLERS IN DINING AREA.PESTICIDE MUST BE STORED INSIDE A BAIT BOX.INSTRUCTED TO REMOVE DROPPINGS,CLEAN AND SANITIZE AREA MENTIONED. SERIOUS VIOLATION:7-38-020

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: ICE BUILD-UP INSIDE THE WHITE CHEST FREEZER. INSTRUCTED TO REMOVE SAID ICE,CLEAN AND MAINTAIN. GREASE BUILD-UP ON ALUMINUM FOIL STORED ON THE SIDE OF COOKING EQUIPMENT, BEHIND THE STOVE AND ON HOOD,INSTRUCTED TO REMOVE AND CLEAN UNITS

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: GREASE BUILD-UP ON FLOOR BETWEEN PIPE UNDER COOKING EQUIPMENT INSTRUCTED TO CLEAN AND MAINTAIN.

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: CEILING TILES WITH OPENING NOT COMPLETELY TIGHT FITTED TO CEILING,INSTRUCTED TO RELINE SAID CEILING IN KITCHEN.

LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED - Comments: DEBRIS INSIDE THE LIGHT SHIELD INSTRUCTED TO CLEAN AND MAINTAIN