Chicago Department of Public Health reports Pass for POTBELLY on .
Checked · Source updated
Most recent visit in the dataset
Latest inspection
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
2626230
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
Recorded violations
49
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED THE INTERIOR OF THE WALK IN COOLERS IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
Official inspection record
Inspection history
Chicago publishes inspection reports dating back to 2010. The city changed its procedures on July 1, 2018.
CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2604869
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
Recorded violations
35
APPROVED THAWING METHODS USED - Comments: OBSERVED PRE-PACKAGED COOKED CHICKEN AND CHILI THAWING AT THE REAR KITCHEN AREA PREP TABLE AT AMBIENT ROOM TEMPERATURE. INSTRUCTED TO UTILIZE APPROVED METHODS FOR THAWING TCS FOODS SUCH AS UNDER REFRIGERATION OR DURING THE COOKING PROCESS AND MAINTAIN.
56
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED VENT ABOVE UTILITY SINK AND CHEMICAL STORAGE IN REAR KITCHEN AREA TO BE HEAVILY-SOILED WITH DUST. INSTRUCTED TO CLEAN VENTILATION SYSTEMS AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF DUST AND ELIMINATE POTENTIAL SOURCE OF CONTAMINATION AND MAINTAIN.
CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
2571651
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
Recorded violations
55
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DIRT/FOOD BUILD UP INSIDE FLOOR DRAIN UNDER SODA MACHINE. MUST CLEAN INTERIOR OF FLOOR DRAINS AND MAINTAIN.
CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2554988
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
Recorded violations
49
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: CLEAN THE INTERIOR OF THE PREP COOLERS, ICE CREAM FREEZER, PREP TABLES AND CATCH TRAYS IN THE CONVEYOR OVEN.
58
ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED THE CERTIFIED FOOD MANAGER WITHOUT AN ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST SHOW PROOF OF TRAINING.
CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2523725
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
Recorded violations
38
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED 1/4 INCH GAP AT BOTTOM OF BOTH FRONT EXIT/ENTRANCE DOOR SWEEPS. MUST RODENT PROOF SAID DOORS.
55
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DIRT BUILD UP INSIDE FLOOR DRAIN UNDER SODA MACHINE. MUST CLEAN SAID INTERIOR OF FLOOR DRAIN AND MAINTAIN.
CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
2365710
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
Recorded violations
49
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: CLEAN THE INTERIOR OF THE ICE CREAM FREEZER, PREP TABLE BELOW THE CONVEYOR OVEN AND THE CONVEYOR OVEN.
51
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED LOW WATER PRESSURE AT THE EXPOSED HAND WASHING SINK AT THE FRONT PREP LINE. MANAGEMENT INSTRUCTED TO INCREASE THE WATER PRESSURE AT THE EXPOSED HAND WASHING SINK.
55
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: CLEAN THE FOOD DEBRIS ON THE WALLS OF THE FOOD PREP AREAS, ESPECIALLY AROUND THE CONVEYOR OVEN, HOT HOLDING UNIT, AND SLICER IN THE REAR FOOD PREP AREA.
Canvass Re-InspectionPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass Re-Inspection
Recorded citations
9
Source risk category
Risk 1 (High)
Inspection ID
2293338
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
The source labels this outcome “Pass w/ Conditions”.
Recorded violations
3
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: Violation Codes: 2-102.14(O) Inspector Comments: OBSERVED NO SIGNED EMPLOYEES HEALTH POLICIES.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION- NO CITATION ISSUED
23
PROPER DATE MARKING AND DISPOSITION - Comments: Violation Codes: 3-501.17 Inspector Comments: OBSERVED NO DATE MARKINGS ON TCS READY TO EAT FOODS BEING HELD FOR MORE THAN 24 HOURS INSIDE OF COOLERS.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION-NO CITATION ISSUED)
38
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: Violation Codes: 6-202.15 Inspector Comments: OBSERVED AN APPX. "1/2-3/4" GAP IN TOP CENTER OF FRONT DOUBLE DOORS.MUST MAKE DOOR TIGHT FITTING
46
GLOVES USED PROPERLY - Comments: Violation Codes: 3-304.15(B-D) Inspector Comments: MUST USE GLOVES PROPERLY TO PREVENT CROSS CONTAMINATION
49
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: Violation Codes: 4-601.11(C) Inspector Comments: MUST CLEAN DEBRIS BUILD UP ON SHELVING UNITS AND SLEEVES IN WALK IN COOLER,DUNAGE RACKS IN REAR AREA,INTERIOR AND EXTERIOR OF ALL COOLERS,PREP TABLES,BOOKCASE IN DINING AREA.
51
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: Violation Codes: 5-205.15 Inspector Comments: MUST REPAIR OR REPLACE SLOW DRAIN AT REAR PREP AREA HAND SINK
55
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: Violation Codes: 6-501.13 Inspector Comments: MUST CLEAN FOOD DEBRIS FROM FLOOR UNDER,AROUND,ALONG WALL BASES OF ALL COOLERS AND EQUIPEMENT,ESPECIALLY UNDER SODA COUNTER IN DINING AREA,WALK IN FREEZER
55
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: Violation Codes: 6-201.11 Inspector Comments: MUST CLEAN DEBRIS AND SPILLS FROM WALLS THROUGHOUT PREP AND DISH WASHING AREAS.
58
ALLERGEN TRAINING AS REQUIRED - Comments: Violation Codes: 2-102.13 Inspector Comments: OBSERVED NO FOOD ALLERGEN TRAINING FOR ALL FOOD MANAGERS.MUST ENROLL AND MAINTAIN.
CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
12
Source risk category
Risk 1 (High)
Inspection ID
2290821
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
Recorded violations
3
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: OBSERVED NO SIGNED EMPLOYEES HEALTH POLICIES.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION- NO CITATION ISSUED)
8
HANDS CLEAN & PROPERLY WASHED - Comments: OBSERVED POOR HYGIENIC PRACTICES.OBSERVED 2- MALE EMPLOYEES NOT WASHING HANDS AFTER EVERY POSSIBLE CONTAIMINATION.OBSERVED 1- MALE ON THE PHONE AND RINING THE REGISTER HUNG UP PHONE PUT ON GLOVES AND UNWRAPPED PREPACKAGED COOKIES TO MAKE AN ICE CREAM SANDWICH ,REMOVE FROM PACKAGE AND MADE ITEM.ANOTHER EMPLOYEE CAME FROM REAR AREA TO THE REGISTER HAD WIPED HIS NOSE WITH HAND AND PUT ON GLOVES AND UNWRAPPED COOKIES ALSO TO MAKE ICE CREAM SANDWICHES WITHOUT WASHING HANDS TOO.COS.(PRIORITY 7-38-010)
23
PROPER DATE MARKING AND DISPOSITION - Comments: OBSERVED NO DATE MARKINGS ON TCS READY TO EAT FOODS BEING HELD FOR MORE THAN 24 HOURS INSIDE OF COOLERS.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION-NO CITATION ISSUED)
38
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED EVIDENCE OF APPX. 15 OR MORE LIVE SMALL FLIES ON WALLS AND BOXES IN REAR PREP/DISH WASHING AREA.RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 5/31/19.(PRIORITY FOUNDATION 7-38-020(A)
38
INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED AN APPX. "1/2-3/4" GAP IN TOP CENTER OF FRONT DOUBLE DOORS.MUST MAKE DOOR TIGHT FITTING.
46
GLOVES USED PROPERLY - Comments: MUST USE GLOVES PROPERLY TO PREVENT CROSS CONTAMINATION.
49
NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: MUST CLEAN DEBRIS BUILD UP ON SHELVING UNITS AND SLEEVES IN WALK IN COOLER,DUNAGE RACKS IN REAR AREA,INTERIOR AND EXTERIOR OF ALL COOLERS,PREP TABLES,BOOKCASE IN DINING AREA.
51
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: MUST REPAIR OR REPLACE SLOW DRAIN AT REAR PREP AREA HAND SINK.
53
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: MUST PROVIDE LIDS FOR GARBAGE CAN IN MEN'S TOILET ROOM
55
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN FOOD DEBRIS FROM FLOOR UNDER,AROUND,ALONG WALL BASES OF ALL COOLERS AND EQUIPEMENT,ESPECIALLY UNDER SODA COUNTER IN DINING AREA,WALK IN FREEZER
55
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN DEBRIS AND SPILLS FROM WALLS THROUGHOUT PREP AND DISH WASHING AREAS.
58
ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED NO FOOD ALLERGEN TRAINING FOR ALL FOOD MANAGERS.MUST ENROLL AND MAINTAIN.
Canvass Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
4
Source risk category
Risk 1 (High)
Inspection ID
2159260
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
This visit predates Chicago’s July 1, 2018 inspection procedure change.
Recorded violations
33
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: Observed the upper, interior, mechanical portion of the ice machine (used for human consumption) to have heavy dust buildup. Instructed facility to clean and maintain. Observed ice cream spilled on the interior surfaces of the ice cream freezer. Instructed facility to clean and maintain.
34
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: Observed dirt and debris on the floors in various areas: in the office area of the rear prep, around the three compartment sink and rear 1 compartment sink, around the water heater, inside the walk in cooler, under and around all equipment at the front prep area, and on the coving throughout. Instructed facility to clean all areas and maintain.
35
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: Observed the wall behind the three compartment sink to have dirt and food debris on it. Instructed facility to clean and maintain.
38
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: Observed the rear prep exposed hand sink to be slow draining. Instructed facility to repair and maintain. Observed the ice cream freezer dipper well not functioning. Instructed facility to repair and maintain.
CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
5
Source risk category
Risk 1 (High)
Inspection ID
2150918
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
This visit predates Chicago’s July 1, 2018 inspection procedure change.
Recorded violations
19
OUTSIDE GARBAGE WASTE GREASE AND STORAGE AREA; CLEAN, RODENT PROOF, ALL CONTAINERS COVERED - Comments: Observed the outside dumpster for recyclable waste to have lid propped open due to overflowing items inside. Instructed facility to fix and maintain all waste inside containers with tight fitting lids. Serious violation 7-38-020.
33
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: Observed the upper, interior, mechanical portion of the ice machine (used for human consumption) to have heavy dust buildup. Instructed facility to clean and maintain. Observed ice cream spilled on the interior surfaces of the ice cream freezer. Instructed facility to clean and maintain.
34
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: Observed dirt and debris on the floors in various areas: in the office area of the rear prep, around the three compartment sink and rear 1 compartment sink, around the water heater, inside the walk in cooler, under and around all equipment at the front prep area, and on the coving throughout. Instructed facility to clean all areas and maintain.
35
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: Observed the wall behind the three compartment sink to have dirt and food debris on it. Instructed facility to clean and maintain.
38
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: Observed the rear prep exposed hand sink to be slow draining. Instructed facility to repair and maintain. Observed the ice cream freezer dipper well not functioning. Instructed facility to repair and maintain.
CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
1995889
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
This visit predates Chicago’s July 1, 2018 inspection procedure change.
Recorded violations
34
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: OBSERVED WET FLOORS IN FRONT AND REAR PREP AREAS, MUST MAINTAIN FLOOR DRY TO PREVENT PEST BREADING.
40
REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS - Comments: VISIBLE AND WORKING THERMOMETER NEEDED INSIDE 2-DOOR PREP COOLER. MUST PROVE AND MAINTAIN.
41
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: MUST ELEVATE ITEM INSIDE WALK-IN FRREZER 6 INCHES OFF FLOOR/LWALL. MUST USE APPROVE SHELVING AND REMOVE MILK CRATES FROM FREEZER
CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
1763543
Location recorded for this inspection · POTBELLY · 2739 N ELSTON AVE
This visit predates Chicago’s July 1, 2018 inspection procedure change.
Recorded violations
35
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: NOTED DUSTY AND DIRTY FANS AT THE FRONT DINNING AND REAR PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
Local context · Chicago
How results compare in ZIP 60647
575 of 763 establishments with a Pass, Pass with Conditions or Fail outcome since July 1, 2018 have a Pass outcome.
This calculation uses published records from the same jurisdiction. Pending, unavailable and other non-comparable results are excluded.
The source is a history of inspections. A reported result or business status describes the visit and may have changed since.
Check Health Inspection is an independent service and is not affiliated with or endorsed by any government health department. Inspection information comes from public government records and may change as new inspections or corrections are published.