Chicago · Official inspection records

POTBELLY SANDWICH WORKS

5709 S HARLEM AVE · Chicago, IL 60638

Restaurant

Chicago Department of Public Health reports Pass for POTBELLY SANDWICH WORKS on .

Checked · Source updated

Most recent visit in the dataset

Latest inspection

Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
2639313

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

Recorded violations

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FOOD DEBRIS UNDER SHELVING AND BEHIND EQUIPMENT. INSTRUCTED PERSON IN CHARGE TO CLEAN AND MAINTAIN.

Official inspection record

Inspection history

Chicago publishes inspection reports dating back to 2010. The city changed its procedures on July 1, 2018.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2617727

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

Recorded violations

  • 38

    INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: EXIT DOOR NEAR TOILET ROOMS NOT PROTECTED, APPROX 1/4 INCH GAP PERIMETER AROUND DOOR. INSTD TO REPAIR DOOR AND HAVE TIGHT FITTING AT ALL TIMES.

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: 3-COMPARMTENT SINK AND HANDWASH SINK IN SAME AREA SLOW DRAINING. INSTD TO REPAIR AND MAINTAIN.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
2595061

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

Recorded violations

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED FOOD DEBRIS AND RESIDUE ON THE GASKET OF COOLER DRAWERS IN THE FRONT PREP LINE AREA. INSTRUCTED PERSON IN CHARGE TO CLEAN AND MAINTAIN.

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED HANDLES OF WASHBOWL SINKS IN THE RESTROOM TO BE IN POOR REPAIR. INSTRUCTED PERSON IN CHARGE TO REPAIR AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED WALL NEAR OFFICE AREA TO HAVE MISSING PAINT. INSTRUCTED PERSON IN CHARGE TO REPAIR TO BE SMOOTH AND EASILY CLEANABLE.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
5
Source risk category
Risk 1 (High)
Inspection ID
2576147

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

Recorded violations

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING SIGN AT HAND WASHING SINK IN FRONT PREP AREA. INSTRUCTED MANAGER TO PROVIDE HAND WASHING SIGNS AT ALL HAND WASHING SINKS USED BY EMPLOYEES.

  • 38

    INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED 1/4" GAP ON RIGHT CORNER OF EXIT DOOR. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY.

  • 39

    CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED FOOD ITEMS STORED ON FLOOR IN WALK-IN COOLER. INSTRUCTED MANAGER TO ELEVATE ALL FOOD ITEMS SIX INCHES OFF FLOOR.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FOOD DEBRIS ON FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

CanvassPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
2549361

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED SOME BUILD UP OF GRIME IN CORNERS AND FLOORS ON FRONT ASSEMBLY LINE. INSTRUCTED MANAGER TO DEEP CLEAN AND MAINTAIN.

  • 64

    MISCELLANEOUS / PUBLIC HEALTH ORDERS - Comments: OBSERVED NO WRITTEN PROTOCOL ON SITE FOR CHECKING STATUS OF STAFF VACCINATION STATUS REGARDING COVID-19 OR TESTING PROTOCOL. INSTRUCTED PERSON IN CHARGE TO IMPLEMENT AND MAINTAIN ON SITE FOR REVIEW.

  • 64

    MISCELLANEOUS / PUBLIC HEALTH ORDERS - Comments: OBSERVED NO WRITTEN PROTOCOL ON SITE FOR CHECKING VACCINATION STATUS OF DINE IN CUSTOMERS. INSTRUCTED MANAGER TO IMPLEMENT AND RETAIN ON SITE FOR REVIEW.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2360007

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

Recorded violations

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED THE FRONT ICECREAM FREEZER INTERIOR NOT CLEAN WITH ICECREAM ON THE BOTTOM OF THE FREEZER, INSTRUCTED TO DEFROST AND CLEAN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED THE REAR PREP AREA CEILING VENTS DUSTY, AND THE LIGHT SHIELDS NOT CLEAN SAME AREA, INSTRUCTED TO REMOVE THE DUST AND CLEAN THE LIGHT SHIELDS.

Complaint Re-InspectionPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Complaint Re-Inspection
Recorded citations
4
Source risk category
Risk 1 (High)
Inspection ID
2279964

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 5

    PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: 2-501.11- MISSING CHLORINE CHEMICAL TEST KIT FOR HIGH CONCENTRATION OF BLEACH (4000PM) LISTED ON PROCEDURE FOR CLEAN UP OF VOMITING AND DIARRHEAL EVENTS. INSTD TO PROVIDE AND MAINTAIN TEST KIT TO VERIFY CONCENTRATION. PRIORITY FOUNDATION. 7-38-005.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: 4-601.11(C): INTERIOR BASIN OF ICE CREAM PREP SINK, DIPPERWELL, BEVERAGE SELF SERVICE DRIP TRAY NOT CLEAN, DEBRIS, INSTD TO CLEAN AND MAINTAIN EXTERIOR OF CABINETS AT BEVERAGE STATION NOT CLEAN, STICKY SURFACE. INSTD TO CLEAN AND MAINTAIN.

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: 5-205.15: LEAK AT PIPE ABOVE UTILITY SINK. INSTD TO REPAIR AND MAINTAIN

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.12 FLOOR DRAIN IN REAR NOT CLEAN, EXCESSIVE DEBRIS. INSTD TO CLEAN AND MAINTAIN

Complaint Re-InspectionFail
Inspection date
Reported outcome
Fail
Inspection type
Complaint Re-Inspection
Recorded citations
5
Source risk category
Risk 1 (High)
Inspection ID
2279831

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

Recorded violations

  • 5

    PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: 2-501.11- MISSING CHLORINE CHEMICAL TEST KIT FOR HIGH CONCENTRATION OF BLEACH (4000PM) LISTED ON PROCEDURE FOR CLEAN UP OF VOMITING AND DIARRHEAL EVENTS. INSTD TO PROVIDE AND MAINTAIN TEST KIT TO VERIFY CONCENTRATION. PRIORITY FOUNDATION. 7-38-005.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: 4-601.11(C): INTERIOR BASIN OF ICE CREAM PREP SINK, DIPPERWELL, BEVERAGE SELF SERVICE DRIP TRAY NOT CLEAN, DEBRIS, INSTD TO CLEAN AND MAINTAIN EXTERIOR OF CABINETS AT BEVERAGE STATION NOT CLEAN, STICKY SURFACE. INSTD TO CLEAN AND MAINTAIN.

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: 5-205.15: LEAK AT PIPE ABOVE UTILITY SINK. INSTD TO REPAIR AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.12 FLOOR DRAIN IN REAR NOT CLEAN, EXCESSIVE DEBRIS. INSTD TO CLEAN AND MAINTAIN

  • 59

    PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED - Comments: PREVIOUS PRIORITY FOUNDATION FROM 3/14/19 REPORT 2279394 NOT CORRECTED: 48- 3-COMPARTMENT SINK NOT MAINTAINED, UNABLE TO DRAIN PROPERLY. WATER MUST BE RELEASED AT EXTREMELY SLOW INTERVALS TO DRAIN. INSTD TO REPAIR 3-COMPARTMENT SINK TO DRAIN PROPERLY AND MAINTAIN. PRIORITY VIOLATION. CITATION ISSUED 7-42-090.

ComplaintFail
Inspection date
Reported outcome
Fail
Inspection type
Complaint
Recorded citations
7
Source risk category
Risk 1 (High)
Inspection ID
2279394

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

Recorded violations

  • 5

    PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: MISSING CHLORINE CHEMICAL TEST KIT FOR HIGH CONCENTRATION OF BLEACH (4000PM) LISTED ON PROCEDURE FOR CLEAN UP OF VOMITING AND DIARRHEAL EVENTS. INSTD TO PROVIDE AND MAINTAIN TEST KIT TO VERIFY CONCENTRATION. PRIORITY FOUNDATION. 7-38-005.

  • 48

    WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: 3-COMPARTMENT SINK NOT MAINTAINED, UNABLE TO DRAIN PROPERLY. WATER MUST BE RELEASED AT EXTREMELY SLOW INTERVALS TO PREVENT WATER FROM ACCUMULATING ON FLOOR. INSTD TO REPAIR 3-COMPARTMENT SINK TO DRAIN PROPERLY. PRIORITY FOUNDATION. CITATION ISSUED 7-38-030(C).

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: INTERIOR BASIN OF ICE CREAM PREP SINK, DIPPERWELL, BEVERAGE SELF SERVICE DRIP TRAY NOT CLEAN, DEBRIS, INSTD TO CLEAN AND MAINTAIN EXTERIOR OF CABINETS AT BEVERAGE STATION NOT CLEAN, STICKY SURFACE. INSTD TO CLEAN AND MAINTAIN.

  • 51

    PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: LEAK AT PIPE ABOVE UTILITY SINK. INSTD TO REPAIR AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: WALL COVERING IN MENS TOILET ROOM IN POOR REPAIR, TORN AND NOT TIGHT FITTING TO WALL. INSTD TO REPAIR AND MAINTAIN SO AS TO BE A SMOOTH AND EASILY CLEANABLE SURFACE.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: FLOOR DRAIN IN REAR NOT CLEAN, EXCESSIVE DEBRIS. INSTD TO CLEAN AND MAINTAIN.

  • 58

    ALLERGEN TRAINING AS REQUIRED - Comments: UNABLE TO VERIFY ALLERGEN TRAINING. INSTD TO OBTAIN VERIFICATION AND MAINTAIN.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2150691

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 33

    FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: OBSERVED THE REAR SLICER NOT CLEAN, INSTRUCTED TO CLEAN AND SANITIZE.

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: OBSERVED THE FRONT FLOOR WITH STANDING WATER, INSTRUCTED TO REMOVE STANDING WATER/DRY MOP.

Canvass Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
2064445

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: INTERIOR CHEST PANEL OF FREEZER IN REAR IN POOR REPAIR, EXPOSED INSULATION AND ALSO EXCESSIVE ICE ACCUMULATION. INSTD TO REPAIR LID (TAPE PROHIBITED) AND REMOVE EXCESSIVE ICE.

  • 38

    VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: FRONT EXPOSED HANDSINK SLOW DRAINING. INSTD TO REPAIR AND MAINTAIN.

CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
4
Source risk category
Risk 1 (High)
Inspection ID
2059979

Location recorded for this inspection · POTBELLY SANDWICH WORKS · 5709 S HARLEM AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 24

    DISH WASHING FACILITIES: PROPERLY DESIGNED, CONSTRUCTED, MAINTAINED, INSTALLED, LOCATED AND OPERATED - Comments: 3-COMPARTMENT SINK NOT MAINTAINED. UNABLE TO DRAIN UNLESS RELEASING WATER AT EXTREMELY SLOW INTERVALS. INSTD TO REPAIR AND BE ABLE TO DRAIN PROPERLY. VIOLATION 7-38-030 SERIOUS.

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: INTERIOR CHEST PANEL OF FREEZER IN REAR IN POOR REPAIR, EXPOSED INSULATION AND ALSO EXCESSIVE ICE ACCUMULATION. INSTD TO REPAIR LID (TAPE PROHIBITED) AND REMOVE EXCESSIVE ICE.

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: FLOOR DRAIN AT 3-COMPARTMENT SINK WITH EXCESSIVE DEBRIS. INSTD TO CLEAN AND MAINTAIN.

  • 38

    VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: FRONT EXPOSED HANDSINK SLOW DRAINING AND LEAK UNDERNEATH. INSTD TO REPAIR AND MAINTAIN.

Local context · Chicago

How results compare in ZIP 60638

215 of 246 establishments with a Pass, Pass with Conditions or Fail outcome since July 1, 2018 have a Pass outcome.

This calculation uses published records from the same jurisdiction. Pending, unavailable and other non-comparable results are excluded.

Checked · Source updated See the ZIP directory →

Same inspection jurisdiction

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Official source and data freshness

Chicago Department of Public Health via the City of Chicago Data Portal. Reference license 1742580.

Food Inspections

Checked · Source updated

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