Chicago · Official inspection records

POTBELLY

3424 N SOUTHPORT AVE · Chicago, IL 60657

Restaurant

Chicago Department of Public Health reports Pass with Conditions for POTBELLY on .

Checked · Source updated

Most recent visit in the dataset

Latest inspection

Inspection date
Reported outcome
Pass with Conditions
Inspection type
Canvass
Recorded citations
8
Source risk category
Risk 1 (High)
Inspection ID
2637713

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

The source labels this outcome “Pass w/ Conditions”.

Recorded violations

  • 3

    MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: OBSERVED BLANK COPIES OF EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO MAINTAIN POLICY WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES IN ACKNOWLEDGMENT OF REPORTING AGREEMENT. PRIORITY FOUNDATION VIOLATION #7-38-010.

  • 10

    ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO PAPER TOWEL IN THE HAND-SINK IN THE PREP AREA. PERSON IN CHARGE INDICATED PAPER TOWEL DISPENSER IS BROKEN, INFORMED PIC THAT PAPER TOWELS MUST BE AVAILABLE AT HAND SINKS AT ALL TIMES. PIC BROUGHT A ROLL OF NAPKINS PLACE NEXT TO HAND SINK. PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION ISSUED.

  • 16

    FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED THE ICE BIN INTERIOR IN NEED OF CLEANING. INSTRUCTED TO REMOVE ICE, CLEAN AND MAINTAIN AT ALL TIMES.

  • 40

    PERSONAL CLEANLINESS - Comments: OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.

  • 47

    FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.

  • 49

    NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED THE INTERIOR OF THE REACH-IN AND WALK IN COOLERS ENCRUSTED IN FOOD DEBRIS. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP COOLERS, HOT-HOLDING UNITS, PREP TABLES AND FOOD DEBRIS, DIRT BUILDUP. MUST MAINTAIN AT ALL TIMES.

  • 55

    PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED UNDER SELF SERVE SODA MACHINE HOSE HAS DETACHED AND SODA SYRUP IS SPELLED UNDER MACHINE INSTRUCTED TO CLEAN, SANITIZE, REPAIR AND MAINTAIN SAID AREA

Official inspection record

Inspection history

Chicago publishes inspection reports dating back to 2010. The city changed its procedures on July 1, 2018.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
4
Source risk category
Risk 1 (High)
Inspection ID
1983039

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: MUST DEFROST ICE CREAM FREEZER.

  • 33

    FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: MUST CLEAN GREENISH LIQUID POOLING IN THE BOTTOM OF THE MIDDLE SALAD PREP COOLER.

  • 36

    LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED - Comments: MUST REPLACE CRACKED AND WARPED LIGHT SHIELDS IN REAR PREP AREA.

  • 41

    PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: MUST STORE CLEANING EQUIPMENT (MOPS, BROOMS, ETC.) INVERTED OR AT LEAST 6 INCHES ABOVE THE FLOOR.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
1
Source risk category
Risk 1 (High)
Inspection ID
1734531

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 33

    FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: INTERIOR OF THE ICE MACHINES UPPER WATER RESERVOIR AND PLASTIC ICE SHOOT FOUND DIRTY. MUST CLEAN AND MAINTAIN.

Canvass Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
1546438

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: DIRT & DEBRIS UNDER THE SOUP HOLDING AREA. INSTRUCTED FACILITY TO CLEAN, SANITIZE AND MAINTAIN.

  • 35

    WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: CEILING TILE MISSING AND DIRTY CEILING VENT IN MOP SINK AREA. INSTRUCTED FACILITY TO REPLACE TILE AND CLEAN AND MAINTAIN CEILING VENT.

  • 41

    PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: OBSERVED CLUTTER IN THE ELECTRICAL CLOSET. INSTRUCTED FACILITY TO REMOVE ANY UNECESSARY ITEMS, ORGANIZE REMAINING, STORE 6 INCHES OFF FLOORS AND WALLS AMD MAINTAIN TO HELP PREVENT PEST HARBORAGE AND FACILTATE PROPER CLEANING METHODS

CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
4
Source risk category
Risk 1 (High)
Inspection ID
1538157

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 16

    FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION - Comments: OBSERVED BLACK MOLD LIKE SUBSTANCE AND PINK SLIME LIKE SUBSTANCE IN THE INTERIOR OF THE ICE MACHINE. INSTRUCTED FACILITY TO CLEAN, SANITIZE AND MAINTAIN. SERIOUS CITATION ISSUED 7-38-005 (A)

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: DIRT & DEBRIS UNDER THE SOUP HOLDING AREA. INSTRUCTED FACILITY TO CLEAN, SANITIZE AND MAINTAIN.

  • 35

    WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: CEILING TILE MISSING AND DIRTY CEILING VENT IN MOP SINK AREA. INSTRUCTED FACILITY TO REPLACE TILE AND CLEAN AND MAINTAIN CEILING VENT.

  • 41

    PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: OBERVED CLUTTER IN THE ELECTRICAL CLOSET. INSTRUCTED FACILITY TO TO RMOVE ANY UNECESSRY ITEMS, ORGANIZE REMAINING, STORE 6 INCHES OFF FLOORS AND WALLS AMD MAINTAIN TO HELP PREVENT PEST HARBORRAGE AND FACILTATE PROPER CLEANING MEATHODS.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
1515456

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: INSTRUCTED TO INSTALL A SPLASH GUARD ON THE FRONT HAND SINK OR RELOCATE SODA ITEMS TO PROPERLY PROTECT FOOD ITEMS DURING STORAGE.

  • 33

    FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: FOUND CRUMBS AND FOOD DEBRIS UNDER THE SANDWICH OVEN, ALONG THE CUTTING BOARDS AND ON TOP OF THE REFRIGERATION UNITS, AND DEBRIS SURROUNDING THE GARBAGE BINS IN THE FRONT PREP/COOKING AREA.

  • 38

    VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: THE REAR HAND SINK IN THE DISHROOM IS SLOW DRAINING. INSTRUCTED TO REPAIR SINK TO ALLOW PROPER DRAINING AND PREVENT FUTURE PLUMBING ISSUES.

CanvassPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
1092865

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 38

    VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: LEAKY FAUCET HANDLE AT 3-COMPARTMENT SINK LOCATED IN REAR PREP AREA. MUST REPAIR. MUST REPAIR VENTILATION IN MEN'S WASHROOM. REAR EXPOSED HANDWASH SINK IN REAR PREPARATION AREA IS DRAINING SLOW. MUST REPAIR/MAINTAIN.

  • 43

    FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED - Comments: WIPING CLOTHES STORED ON TOP OF FOOD PREP TABLES. MUST PROPERLY STORE WIPING CLOTHES IN A SANITIZING SOLUTION WHEN NOT IN USE.

ComplaintPass
Inspection date
Reported outcome
Pass
Inspection type
Complaint
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
1369297

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: CLEAN SLICER ON REAR PREP TABLE. CLEAN SHELF IN WALK-IN COOLER WHERE SPILL OBSERVED.

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: CLEAN FLOOR IN WALK-IN COOLER UNDER SHELVES AND IN CORNER AREAS OF KITCHEN.

Complaint Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Complaint Re-Inspection
Recorded citations
0
Source risk category
Risk 1 (High)
Inspection ID
1322418

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

The source lists no violation citations for this inspection.

ComplaintFail
Inspection date
Reported outcome
Fail
Inspection type
Complaint
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
1322401

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 29

    PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090 - Comments: PREVIOUS MINOR VIOLATIONS NOT CORRECTED FROM PREVIOUS REPORT DATED 11-30-12. REPORT# 1313290. MUST REPAINT PEELING PAINT AT WALL ABOVE THE REAR PREP TABLE NEXT TO THE EXPOSED HAND SINK SO AS TO BE SMOOTH AND EASILY CLEANABLE. MUST REPLACE ALL WORN OUT CUTTING BOARDSWITH DARK GROOVES AT ALL PREP STATIONS. SERIOUS VIOLATION. CITATION ISSUED.

  • 31

    CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES - Comments: FOUND FOOD CONTAINERS NOT STORED PROPERLY.(MUST STORE INVERTED)

  • 41

    PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: FOUND CLOTHES STORED ON FOOD SHELVING UNITS.

Canvass Re-InspectionPass
Inspection date
Reported outcome
Pass
Inspection type
Canvass Re-Inspection
Recorded citations
3
Source risk category
Risk 1 (High)
Inspection ID
1313306

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: MUST REPLACE ALL WORN OUT CUTTING BOARDSWITH DARK GROOVES AT ALL PREP STATIONS.

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: MUST REGROUT FLOORS AT REAR PREP AREA IN FRONT OF THE 3COMP SINK AREA AS WELL AS IN FRONT OF THE ICE CREAM FREEZER NEXT TO THE REGISTER AREA.

  • 35

    WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: MUST REPAINT PEELING PAINT AT WALL ABOVE THE REAR PREP TABLE NEXT TO THE EXPOSED HAND SINK SO AS TO BE SMOOTH AND EASILY CLEANABLE.

CanvassFail
Inspection date
Reported outcome
Fail
Inspection type
Canvass
Recorded citations
6
Source risk category
Risk 1 (High)
Inspection ID
1313290

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 12

    HAND WASHING FACILITIES: WITH SOAP AND SANITARY HAND DRYING DEVICES, CONVENIENT AND ACCESSIBLE TO FOOD PREP AREA - Comments: DURING INSPECTION OBSERVED NO PAPER TOWELS AVAILABLE AT THE EXPOSED HAND WASHING SINK IN THE REAR PREP AREA.INSTRUCTED MANAGER TO HAVE PAPER TOWELS AVAILABLE AT EXPOSED HAND WASHING SINK AT ALL TIMES.CRITICAL CITATION ISSUED.

  • 18

    NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS - Comments: DURING INSPECTION OBSERVED FRONT ENTRANCE DOOR NOT RODENT PROOFED. BOTTOM OF THE DOOR HAS A GAP GREATER THAN 1/4 INCH. DOORS MUST BE RODENT PROOFED AT ALL TIMES.SERIOUS CITATION ISSUED 7-38-020.

  • 28

    * INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS - Comments: OBSERVED PREVIOUS SUMMARY NOT AVAILABLE OR POSTED ON PREMISES DURING INSPECTION FROM INSPECTION CONDUCTED IN 2011.INSPECTION REPORT SUMMARY MUST BE DISPLAYED AND VISIBLE TO ALL CUSTOMERS AT ALL TIMES. NEW INSPECTION REPORT SUMMARY ISSUED AND POSTED FOR PUBLIC VIEW.SERIOUS CITATION ISSUED 7-42-010.

  • 32

    FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: MUST REPLACE ALL WORN OUT CUTTING BOARDSWITH DARK GROOVES AT ALL PREP STATIONS.

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: MUST REGROUT FLOORS AT REAR PREP AREA IN FRONT OF THE 3COMP SINK AREA AS WELL AS IN FRONT OF THE ICE CREAM FREEZER NEXT TO THE REGISTER AREA.

  • 35

    WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: MUST REPAINT PEELING PAINT AT WALL ABOVE THE REAR PREP TABLE NEXT TO THE EXPOSED HAND SINK SO AS TO BE SMOOTH AND EASILY CLEANABLE.

Tag RemovalPass with Conditions
Inspection date
Reported outcome
Pass with Conditions
Inspection type
Tag Removal
Recorded citations
2
Source risk category
Risk 1 (High)
Inspection ID
580226

Location recorded for this inspection · POTBELLY · 3424 N SOUTHPORT AVE

The source labels this outcome “Pass w/ Conditions”.

This visit predates Chicago’s July 1, 2018 inspection procedure change.

Recorded violations

  • 34

    FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: DETAIL CLEAN FLOOR THROUGHOUT THE PREMISES INCLUDED WALK-IN FLOOR.CLEAN CORNERS AND BASEBOARD WALL.REMOVE ENCRUSTED FOOD

  • 42

    APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN - Comments: OBSERVED EMPLOYEE COMING IN, THRU THE FRONT PREP AREA TO START THEIR SHIFT,INSTRUCTED MANAGER TO HAVE EMPLOYEE COMING IN FROM REAR DOOR.EMPLOYEE MUST HAVE A HAIR RESTRAINT IN PREP AREA.

Local context · Chicago

How results compare in ZIP 60657

426 of 548 establishments with a Pass, Pass with Conditions or Fail outcome since July 1, 2018 have a Pass outcome.

This calculation uses published records from the same jurisdiction. Pending, unavailable and other non-comparable results are excluded.

Checked · Source updated See the ZIP directory →

Same inspection jurisdiction

Nearby establishments

Select up to three other establishments to compare with this record.
  • EINSTEIN BROS. BAGELS3420 N SOUTHPORT AVE · Chicago, IL 60657Restaurant · Chicago · Under 0.1 mi away
    Out of BusinessInspected
  • TEAVANA3428 N SOUTHPORT AVE · Chicago, IL 60657Restaurant · Chicago · Under 0.1 mi away
    Out of BusinessInspected
  • SOPO3418 N SOUTHPORT AVE · Chicago, IL 60657Restaurant · Chicago · Under 0.1 mi away
    Out of BusinessInspected
  • HOMEMADE PIZZA3430 N SOUTHPORT AVE · Chicago, IL 60657Restaurant · Chicago · Under 0.1 mi away
    Out of BusinessInspected
  • PARAMOUNT EVENTS3430 N SOUTHPORT AVE · Chicago, IL 60657Restaurant · Chicago · Under 0.1 mi away
    Out of BusinessInspected
  • PREPPED N PLATED3430 N SOUTHPORT AVE · Chicago, IL 60657Catering · Chicago · Under 0.1 mi away
    PassInspected

Official source and data freshness

Chicago Department of Public Health via the City of Chicago Data Portal. Reference license 1300087.

Food Inspections

Checked · Source updated

The source is a history of inspections. A reported result or business status describes the visit and may have changed since.

Check Health Inspection is an independent service and is not affiliated with or endorsed by any government health department. Inspection information comes from public government records and may change as new inspections or corrections are published.

Report a record discrepancy →