WHITE PALACE GRILL

NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED - Comments: OBSERVED FOOD HANDLER USING BARE HANDS TO PLACE COOKED BACON ON CUSTOMERS PLATE FOR SERVICE. BARE HAND CONTACT WITH READY TO EAT FOODS IS PROHIIBITED. INSTD TO USE TONGS, GLOVE, DELI PAPER, ETC. BACON DISCARDED AT THIS TIME. CITATION ISSUED 7-38-010 PRIORITY

PROPER COLD HOLDING TEMPERATURES - Comments: THE FOLLOWING TCS FOOD AT IMPROPER COLD HOLDING TEMPERATURES IN PREP COOLER: RICE 60.5F BEAN 5.5, CHEESE, 50.5F, HAM 52.2, TOMATOES 62.0F. ALSO EGGS NOTED AT SIDE OF GRILL AT 60.2F. INSTD TO MAINTAIN COLD FOODS AT 41F OR BELOW AT ALL TIMES. ALL DISCARDED AND DENATURED APPRX 20LBS $100 VALUE. CITATION ISSUED 7-38-005 PRIORITY

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: PREP COOLER BEING USED TO STORE TCS FOODS UNABLE TO MAINTAIN PROPER COLD HOLDING TEMPERATURES, AMBIENT AIR TEMPERATURES 0F 46.0F. COOLER TAGGED AND HELD FOR INSPECTION AT THIS TIME. INSTD TO HAVE ABLE TO MAINTAIN AT 41F OR BELOW. CITATION ISSUED 7-38-005 PRIORITY. COOLER WAS REPAIRED DURING INSPECTION AND ABLE TO HAVE PROPER AMBIENT AIR TEMPERATURE OF 39.1F

INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OVER 10 RAT DROPPINGS NOTED ON FLOOR IN REAR STORAGE ROOM WHERE DRY STORAGE AND SINGLE SERVICE ARTICLES STORED. EXTREME CLUTTER IN ROOM AND STORAGE ON FLOOR. INSTD TO REMOVE DROPPINGS, ELEVATE STORAGE 6 INCHES AND ORGANIZE AREA TO PREVENT HARBORAGE. RECOMMEND TO CONTACT PEST CONTROL FOR SERVICE. CITATION ISSUED 7-38-020(A) PRIORITY FOUNDATION

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: SHEET PANS AND CUTTING BOARDS ON FLOOR NEXT TO ICE MACHINE. INSTD TO ELEVATE AND STORE PROPERLY

PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED IMPROPER COLD HOLDING TEMPERATURES OF TCS FOODS INSIDE WALK-IN AND PREP COOLERS. OBSERVED HAM AT 52F, SOUR CREAM AT 61F, COOKED RICE AT 44F, SAUSAGE AT 71F. INSTRUCTED MANAGEMENT TO DISCARD FOOD AND MAINTAIN ALL FOODS AT 41F OR BELOW. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED 2 DOOR PREP COOLER WITH AN AIR TEMPERATURE OF 60 F. THE COOLER WAS USED TO STORE TCS FOODS SUCH AS MEAT AND CHEESE. MANAGEMENT INSTRUCTED TO REPAIR AND MAINATAIN THE COOLER BELOW 41F. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: OBSERVED SEVERAL FOOD HANDLING EMPLOYEES WITHOUT FOOD HANDLER TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL FOOD HANDLING EMPLOYEES MUST SHOW PROOF OF FOOD HANDLER TRAINING.

PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATION FROM REPORT #2601968 ON 8/30/24 NOT CORRECTED: 57- OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENTS. PRIORITY FOUNDATION VIOLATION 7-42-090. CITATION ISSUED.

ALLERGEN TRAINING AS REQUIRED - Comments: 2-102.13 OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENTS.

PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED TCS FOODS HELD AT IMPROPER INTERNAL TEMPERATURES IN THE KITCHEN PREP COLD HOLDING UNIT, SUCH AS 5 LBS OF SAUSAGE AT 50.6F, 5 LBS OF CHICKEN AT 52.5F, AND 5 LBS OF FISH AT 51.4F. ALL COLD TCS FOOD MUST MAINTAIN 41F OR BELOW. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED KITCHEN COOLER NOT MAINTAINING PROPER TEMPERATURE 53.4F. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN COOLER AT 41F OR BELOW. THE PREP COOLER IS TAGGED HELD FOR INSPECTION AND MUST NOT BE USED UNTIL REINSPECTED BY THE CHICAGO DEPARTMENT OF HEALTH. PRIORITY 7-38-005 CITATION ISSUED.

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED LEAKY FAUCET AT THREE-COMPARTMENT SINK. INSTRUCTED TO REPAIR AND MAINTAIN.

ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENTS.

FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: NOTED LOW-TEMPERATURE DISH WASHING MACHINE IN USE NOT PROPERLY SANITIZING. THE SANITIZING STRENGTH OF THE SANITIZER (CHLORINE) AT THE TIME OF INSPECTION WAS 0 PPM. EQUIPMENT MUST BE PROPERLY SANITIZED AT A MINIMUM OF 50 PPM. THE TECHNICIAN SERVICED THE MACHINE DURING INSPECTION AND SANITIZER AT 100 PPM AFTER SERVICE. PRIORITY VIOLATION #7-38-025. CITATION ISSUED.

PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED TCS FOODS HELD AT IMPROPER INTERNAL TEMPERATURES IN THE FRONT PREP COLD HOLDING UNIT, SUCH AS 3 LBS OF GROUND BEEF AT 48.5F AND 3 LBS OF DICE SAUSAGE AND BACON AT 47.1F. THE MANAGER DISCARDED AND DENATURED A TOTAL OF 6LBS AT $50. ALL COLD TCS FOOD MUST MAINTAIN 41F OR BELOW. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED FOOD CONTAINERS STORED ON THE FLOOR IN THE WALK-IN COOLER AND WALK-IN FREEZER PREP AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED GREASE BUILDUP, FOOD DEBRIS, AND DIRT ON THE FLOOR UNDER COOKING EQUIPMENT, ALONG WALLS, AND IN ALL CORNERS IN PREP, DISH WASHING, AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN FLOORS UNDER ALL EQUIPMENT, ALONG WALLS, AND ALL CORNERS IN ALL AREAS.

ALLERGEN TRAINING AS REQUIRED - Comments: 2-102.13 OBSERVED ALL ALLERGEN TRAINING CERTIFICATES EXPIRED. INSTRUCTED MANAGEMENT THAT ALL FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND NON-EXPIRED KEEP CERTIFICATES ON SITE.

HANDS CLEAN & PROPERLY WASHED - Comments: OBSERVED POOR HYGIENIC PRACTICES BY AN EMPLOYEE WORKING IN THE DISHWASHING AREA. OBSERVED AN EMPLOYEE RINSE OFF AND HANDLE DIRTY DISHES, WIPE THEIR HANDS ON THEIR SOILED APRON, AND THEN STACK CLEAN PLATES AND OTHER CLEAN DISHES WITHOUT WASHING THEIR HANDS. INSTRUCTED MANAGEMENT THAT EMPLOYEES MUST WASH HANDS AFTER HANDLING SOILED EQUIPMENT/DISHES AND BEFORE HANDLING CLEAN EQUIPMENT/DISHES. HAD EMPLOYEES WASH THEIR HANDS AND RE-WASH THE CLEAN DISHES WHICH WERE HANDLED. PRIORITY 7-38-010. CITATION ISSUED.

NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED - Comments: OBSERVED A FOOD EMPLOYEE HANDLING READY-TO-EAT FOOD (COOKED FRIED CHICKEN) WITH BARE HANDS. THE FOOD EMPLOYEE GRABBED THE CHICKEN, HELD IT IN PLACE WHILE CUTTING IT, AND PLACED IT ONTO A CLEAN PLATE, ALL WITH BARE HANDS. INSTRUCTED MANAGEMENT THAT ALL READY-TO-EAT FOODS MUST BE HANDLED WITH SUITABLE UTENSILS OR GLOVES. PRIORITY VIOLATION 7-38-010. CITATION ISSUED. SAID THE EMPLOYEE PUTTING ON CLEAN GLOVES.

PROPER COLD HOLDING TEMPERATURES - Comments: FOUND COLD TCS FOODS AT IMPROPER COLD HOLDING TEMPERATURES INSIDE THE 4-DRAWER COOLER LOCATED UNDERNEATH THE FLATTOP GRILL. COOKED SAUSAGE, MEATLOAF, SLICED HAM, AND A MEAT MIX (SAUSAGE, BACON, AND HAM) ARE FOUND AT TEMPERATURES RANGING FROM 45F TO 48F. INSTRUCTED TO DISCARD AND DENATURE SAID TCS FOODS AND ALWAYS MAINTAIN ALL COLD-HOLDING TCS FOODS AT OR BELOW 41F. PRIORITY VIOLATION 7-38-005. CITATION ISSUED. FOOD DISCARDED

WIPING CLOTHS: PROPERLY USED & STORED - Comments: OBSERVED WET WIPING CLOTHS ON SEVERAL PREP SURFACE AREAS AND HANGING THEM ON THE SIDE OF THE FRONT PREP HANDWASH SINK. INSTRUCTED TO PROPERLY STORE WIPING CLOTHS IN A SANITIZING SOLUTION BETWEEN USES TO PREVENT CONTAMINATION OF EQUIPMENT, FOOD, ETC. MUST MAINTAIN.

NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: FOUND HEAVY FOOD DEBRIS BUILD UP INSIDE THE MICROWAVE ON THE COOKS LINE. MUST DETAIL CLEAN AND MAINTAINED.

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED THE THREE COMPARTMENT SINK, THE SPRAYER ARM SINK, AND THE DISH HANDWASHING SINK LEAKING FROM THE FAUCETS. MUST REPAIR ALL LEAKS AND MAINTAIN.

ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED ALL ALLERGEN TRAINING CERTIFICATES EXPIRED. INSTRUCTED MANAGEMENT THAT ALL FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND NON-EXPIRED KEEP CERTIFICATES ON SITE.

PREVIOUS CORE VIOLATION CORRECTED - Comments: NOTED PREVIOUS CORE VIOLATIONS FROM 1/24/22 REPORT #2546841 NOT CORRECTED. VIOLATION #49 (4-602.13) OBSERVED HEAVY GREASE BUILD UP INSIDE OF COOKING FRYERS. ALSO OBSERVED HEAVY GREASE BUILD UP ON THE EXTERIOR OF COOKING FRYERS. MUST DETAIL CLEAN AND MAINTAINED. VIOLATION #55 (6-501.12) MUST CLEAN HEAVY DUST ACCUMULATION FROM THE VENT IN THE WOMEN'S BATHROOM. MUST CORRECT PREVIOUS CORE VIOLATIONS. PRIORITY FOUNDATION 7-42-090. CITATION ISSUED.

PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED DICED HAM AT IMPROPER COLD HOLDING TEMPERATURE AT 48.2F. ALSO OBSERVED THE FOLLOWING TCS FOOD ITEMS AT IMPROPER COLD HOLDING TEMPERATURE INSIDE PREP COOLER. TUNA FOUND AT 46.6F, COOKED BROCCOLI FOUND AT 44.8F, HARD BOILED EGGS FOUND AT 44.2F, STEAK FOUND AT 51.3F, RICE FOUND AT 44.2F, TACO MEAT FOUND AT 49.2F, REFRIED BEANS FOUND AT 48.3F AND SLICED ROAST BEEF FOUND AT 46.8F. ALL FOOD WEIGHING APPROXIMATELY 50 LBS AT A COST OF $100.00. TCS FOOD ITEMS MUST BE HELD AT PROPER COLD HOLDING TEMPERATURE AT 41.0F OR BELOW. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED IMPROPER AMBIENT TEMPERATURE INSIDE OF PREP COOLER AT 48.2F. PROPER AMBIENT TEMPERATURE INSIDE OF A COLD HOLDING UNIT MUST BE AT 41.0F OR BELOW. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED. EMPLOYEE FIXED PREP COOLER TEMPERATURE ON SITE.

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED CUTTING BOARD IN MAIN PREP AREA WITH DARK STAINS AND DEEP GROOVES. MUST DETAIL CLEAN AND MAINTAIN.

NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED HEAVY GREASE BUILD UP INSIDE OF COOKING FRYERS. ALSO OBSERVED HEAVY GREASE BUILD UP ON EXTERIOR OF COOKING FRYERS. MUST DETAIL CLEAN AND MAINTAIN.

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED WATER DRIPPING FROM PIPE ON RIGHT SIDE BELOW 3-COMPARTMENT SINK WHEN WATER IS RUNNING. MUST REPAIR ISSUE.

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST CLEAN HEAVY DUST ACCUMILATION FROM VENT IN WOMEN'S BATHROOM.

WIPING CLOTHS: PROPERLY USED & STORED - Comments: OBSERVED WET WIPING CLOTHS ON SEVERAL PREP SURFACE AREAS. INSTRUCTED TO PROPERLY STORE WIPING CLOTHS IN A SANITIZING SOLUTION BETWEEN USES TO PREVENT CONTAMINATION OF EQUIPMENT & FOOD. MUST MAINTAIN.

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: NOTED SLOW DRAINING HANDSINK IN MAIN PREP AREA ACROSS FROM ICE MACHINE. INSTRUCTED TK REPAIR.

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED IN-USE 4-BURNER STOVE ROLLED FROM UNDER VENTILATION HOOD. INFORMED PERSON IN CHARGE TO ENSURE ALL COOKING EQUIPMENT IS UNDER PROPER VENTILATION. MUST CORRECT.

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: 6-301.14 OBSERVED NO HANDWASHING SIGNAGE AT HANDSINK NEAR WAFFLE IRONS AND 4-BURNER STOVE. INSTRUCTED TO PROVIDE.

NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: 4-601.11(B) OBSERVED GREASE BUILDUP ON COOKING EQUIPMENT (GRILLTOPS, STOVE AND FRYERS) IN THE KITCHEN/PREP AREAS. INSTRUCTED TO DEGREASE, CLEAN AND SANITIZE.

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.12 OBSERVED LOOSE DEBRIS, DIRT AND DUST BUILDUP ON THE FLOORS AND CORNERS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: 4-301.14 OBSERVED IN-USE 4-BURNER STOVE ROLLED FROM UNDER VENTILATION HOOD. INFORMED PERSON IN CHARGE TO ENSURE ALL COOKING EQUIPMENT IS UNDER PROPER VENTILATION. MUST CORRECT.

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING - Comments: 2-102.14(O) OBSERVED BLANK COPIES OF EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO MAINTAIN POLICY WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES IN ACKNOWLEDGMENT OF REPORTING AGREEMENT. PRIORITY FOUNDATION VIOLATION #7-38-010

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: 6-301.14 OBSERVED NO HANDWASHING SIGNAGE AT HANDSINK NEAR WAFFLE IRONS AND 4-BURNER STOVE. INSTRUCTED TO PROVIDE.

NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: 4-601.11(B) OBSERVED GREASE BUILDUP ON COOKING EQUIPMENT (GRILLTOPS, STOVE AND FRYERS) IN THE KITCHEN/PREP AREAS. INSTRUCTED TO DEGREASE, CLEAN AND SANITIZE.

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.12 OBSERVED LOOSE DEBRIS, DIRT AND DUST BUILDUP ON THE FLOORS AND CORNERS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: 4-301.14 OBSERVED IN-USE 4-BURNER STOVE ROLLED FROM UNDER VENTILATION HOOD. INFORMED PERSON IN CHARGE TO ENSURE ALL COOKING EQUIPMENT IS UNDER PROPER VENTILATION. MUST CORRECT.